Thanks for the help Andrij! I sent in the video and the client said the picture and audio were fine, however, something was still wrong with the format. This is what they said: “There seems to be a format problem though. The file isn’t IMX D-10 compliant, because the bitrate is not constant and thus the VBV buffer size gets too big.”
Any suggestions on how to fix this? I am currently using “Sony XDCAM Transfer Package V2.12.0 + FAM Driver V2.3 “. Do you have any suggestions on different XDCAM transfer programmes? or am I looking for a later version of this one?