Forum Replies Created

  • Valerie Yoscak

    February 16, 2015 at 9:42 pm in reply to: Aspect Ratio Issue

    Hi Stan,
    Thank you for the quick response!
    We will check this out.
    Valerie
    ——————————————————————

    The first thing to try is to set the transcode setting in Encore (or export from PR/AME) for MPEG2-DVD PAL widescreen, and scale to fill. Assuming your original asset and PR sequences settings are as you say, that should work.

    Valerie Yoscak
    valerie@videolabs.net
    @vyoscak
    240-268-3515

  • Valerie Yoscak

    February 16, 2015 at 5:21 pm in reply to: Aspect Ratio Issue

    Hi-
    Our editor created a Widescreen PAL DVD using Encore. When we play it back on a TV monitor its fine. When we play it back on a computer monitor there are thin black lines on the left and right sides of the screen. How can this be fixed?

    Specs: Encoded using Premiere as a widescreen PAL (1024×576)

    Note: these are not the same black bars as you would see with a 4×3 picture. These are much slimmer. Just a few pixels.

    Thanks
    Valerie Yoscak

  • Valerie Yoscak

    December 16, 2013 at 8:09 pm in reply to: No sound on Vimeo video clips on iPhone

    Hi Andre,
    I am experiencing the same problem. Our 10:00 video plays back fine on our computer using Vimeo, Dropbox or YouTube. If the video is playback on any mobile or second screen device, there is no audio for one of the interviews throughout the video (same person) and the music is really loud. Do you have any suggestions?
    Thank you,
    Valerie
    Video Labs
    valerie@videolabs.net

  • Valerie Yoscak

    July 30, 2013 at 5:01 pm in reply to: MFX file import and data rate

    I have an apple pro res 422, 1080i, 29.97 and I need to transfer to a .mfx and maintain close captions. Can you help me?

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