[Tom Perry]

Yep – I did loads of Avid forum searches on this issue and although the problem with the Digidesign drivers came up a lot no one connected the problem with IE8 – until today when someone brought it up at on the Media Composer forum at Avid and IE8 was mentioned.

Regards, Tom.

[Tom Perry]

The problem was Windows Internet Explorer 8 – I removed it and the Avid software installed ok.

Regards, Tom.

[Tom Perry]

Hi Matthew,

your advice pushed me in hopefully the right direction:

there are two existing audio drivers installed on the machine which may be producing a conflict with the Digidesign drivers? – these are:

Realtex High Definition Audio Driver
High Definiton Audi Driver Package KB8811

I’ll remove these and then see if the installation goes ahead.

Many thanks, Tom.

[Tom Perry]

Hi Matthew,

The only drivers I have installed prior to the Avid installation are the ones required by the Nvidia Quadro FX1500 graphics card.

There is no hardware attached (e.g. digidesign pro-tools mbox, external video/audio input output hardware etc) that might interfere with the installation.

I have also carried out the routine XP optimizations stipulated in the Avid optimization for XP pdf document.

The install will still not proceed past the installation of the digidesign drivers.

Many thanks for any advice, Tom.

[Tom Perry]

Thanks for the reply Matthew,

I am installing the Avid software as a clean install – I also did a clean install of the Windows XP PRO OS prior to the Avid install – consequently there has been no Avid or Digidesign software installed on the machine – so there is no possibility of any legacy Digidesign drivers remaining on the system to intefere with a fresh install of the Avid software.

I still can’t work out a way around this – I would be grateful for any other ideas!.

Kind Regards Tom.