Timothy Auld
Forum Replies Created
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Of course. Let’s give these poor upstarts a chance.
Tim
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Oh, my goodness yes. Rubbing my hands in anticipation.
Tim
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It doesn’t really help matters that CC has issues that have been ongoing for way over a year. Great when it works but in my experience it is not yet reliable. I still have a few weeks to cancel without penalty.
Tim
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I can’t imagine what kind of useful information they will get out of this, but I answered it anyway – with some very pointed comments where they were allowed.
Tim
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I think Apple PR got that there. If not they should get new PR people.
Tim
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Kevin,
Since I think you’d likely be interested I’d like to tell you about my experience with chat today. I can be reached at tauld@bigpinepictures.com if you’re interested.
Tim
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Well, yes. As i indicated in another post (I missed this one somehow) all apps are working again. On Walter’s advice I deleted the file from the library and then uninstalled/reinstalled App Manager, Premiere and AE. At that point those three worked. But the others that I had not uninstalled/reinstalled worked. So I figured I do them today. But when I came home this afternoon they were all working again. Go figure.
Tim
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I decided to go fishing this morning and when I returned all apps had begun working again just as mysteriously as they had stopped. For the record I do not consider posting in forums where a company rep may or may not respond can really be called a support option. A resource, perhaps. And as I indicated before I did try using the chat feature and my wait time was listed as 40 minutes and 5 seconds. I think it was the five seconds that sent me over the edge.
Tim
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I was using the chat feature.
Tim
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Steve,
We wholeheartedly agree. The end of the world is therefore nigh.
Tim