I was recently called as an expert witness in a lawsuit and spent hours with a contract attorney who was being advised by the largest IP firm in the southwest.
My advice: Give it all to them, peacefully and with a smile.
After all, what are you going to do with the fragments that you want to keep? If your rates are too high for them, let them go elsewhere. If your rates are proper, they will soon realize that and come back. We lost a lot of clients when DV video hit and we wouldn’t lower our rates. In fact, when we converted to DVCAM, we doubled our rates. Anybody who didn’t want our 20 years of expertice could go find someone else to do it cheaper. Screw them. A lot of those clients came back after a short time.
There are too many client companies who understand the price of experience, precision, creativity and loyalty. It don’t come at $75 and hour. There is a damn good reason that a lot of companies charge one half of what we charge… It’s because they’re worth it.
We put each client’s stuff on their own hard drive. If they want it because they found someone cheaper, I can’t wait ti get it unplugged and have them sign a turnover sheet. On it, they declare that I will not be held responsible for any loss of any data. It’s worded in a way to scare the hell out of them.
Back in the old days, (10 years ago), we would put a sticker on our VHS dubs that said “Protected by the XYZ copyprotect system. We are not responsible for any DAMAGE THAT WILL OCCUR to your VCR if you should attempt to copy this tape”. It’s amazing how many people beliebed that BS. We use the same comment on our DVDs to this day.
Keep files that you don’t want lost, just in case. Be the hero, not the villian.
Steve Wargo
Tempe, Arizona
It’s a dry heat!