[Stephan Laeuppi]

Hello Todd

Thanks for your message. In the meantime I contacted AJA and told them about the SVideo problem. The response to my email came the very same day.

Within 4 days I had a replacement box sent from California to Switzerland. I have to say I am really impressed with the Customer Support of AJA! Thumbs up!!!

[Stephan Laeuppi]

Hello Jeremy

Yes I do get a colour image on the AJA-output using composit or component signals. It is only with the S-Video signal that I lose the colour. I checked the S-Video cable (putting it directly to the monitor). The colour is there. As soon as I go into the AJA I only get a black and white image. Do you think the S-Video in socket of the AJA may be damaged?

[Stephan Laeuppi]

It is an AJA io.

[Stephan Laeuppi]

Thanks for your replies!

It cannot be the S-Video cable, since going directly to the Sony Video monitor from the S-VHS player with the same cable I get the colour information. The chroma channel gets somehow lost, when I go into the AJA io.

I tried it using Final Cut and its settings as well as with the Control Panel – no colour on the S-Video.

Somehow strange that in the control panel I can chose in the Input Menue “S-Video” but only have the choice between Component Output options…

[Stephan Laeuppi]

Thank you very much for your answers! They are very helpful!

The moment I am going to install the AJA software (Version 3) is it better to unzip the ANALOG or the DIGITAL package? I will mainly use the AJA Io to capture older analog video sources and then play them out on miniDV or DVCam – so it is analog in / digital out… I understand that the selection of ANALOG versus DIGITAL has an effect on the easy capture setups in Final Cut…