Hi John,
Thanks for this – I’ve found that it is actually a Black Magic issue.
No changing settings, deleting MC states, creating users is gonna help.
I spoke to Black Magic, and a ridiculous limitation of this model is that without video, no audio comes through the box. So when trying to listen to music or voiceover in the source, no sound… Even if you turn off the video monitor on a sequence, no sound…
The website says compatible with Avid, but totally isn’t.
Sean