[Scott Logan]

Nope, I hadn’t thought to try another card, Fabrizio, but when doing so it worked! Import and playback were both normal. Thanks for the suggestion! So, with the problem being with the SD card, here are two new questions:

1) any suggestions for a replacement SD card brand and model? The card that failed was a Transcend 16GB SDHC, and the original that came with the camera was a Kingston 2GB SD.

2) I now have 4GB of AVCHD footage on the failed card I’d like to salvage. The files will open with VLC, and I just discovered they’ll also open with Handbrake, but not with MPEG Streamclip. Can you suggest a software tool for salvaging this footage in a way that keeps it looking great at economical file sizes, and also produces file types that are FCPX friendly?

[Scott Logan]

Thanks Tom.

I also get the “unsupported media” error message when I import the ENTIRE archive directly from the card, as you suggested.

Then I updated FCPX to 10.0.6 (trial version). I expected to receive 10.0.7 which appears to be the latest version, but that’s not what I got… and software update says I’m current? Customer feedback for 10.0.7 at the FCPX download page looks pretty scary. Anyway, with the new version installed I tried the import again and two out of nine files made it in, which seemed very odd, and each was marked “rejected”, with a red X. Also, once moved to the timeline the two clips wouldn’t play.

[Scott Logan]

Thanks Fabrizio! I did create a disk image as you suggested, of the entire archive. It did show up in the import window, but I still got the “unsupported media” error message when trying to import from it.

[Scott Logan]

Hello and Merry Christmas.

FCPX 10.0.5

When I click on Camera Import (the video camera icon) my camera does not show up there and the main pane of the window is blank. Some of my drives appear in the pane on the left but they’re not accessible. The only thing I can do in this window is Open Archive, and when I go this route and navigate to my SD card, or a copy of its contents on the desktop— the PRIVATE folder I need access to is grayed out.