Thanks Dale.
I was sort of hoping I’d overlooked something so there might be an answer to this…
however! we sent it to repair and it was sent back with “no fault found”. The problem being that the faults are intermittent and we are not able to reproduce them in order to fault find – they just happen randomly (twice over one months use).
For my part I’m happy enough that it wasn’t user error, but would love to know if there is something I could look in to to find out what the hell was going on!
The camera will be back with us next week so if you have any ideas, let me know!
Sarah