[Samuele Latino]

Hello Bob,

In fact, this discussion has helped me a lot, especially to evaluate where it might be the problem! However I’m not really a professional, basically I only help my father, even though I work in this field for more than 3 years with him, but I’m more inclined to graphics than for the video

[Samuele Latino]

Hello Jeff,

Motherboard drivers were installed, however in the end the problem was not even the dust, after approximately 2 exports, blue screens again. In the end doing some internet search I read that the hard drive that I had for many people gave problems, so I tried to replace it, I installed Windows 8 and I was able to export what I needed, plus it seems much faster than before. Next week I’ll be more relaxed probably I’ll try to put a bit under pressure to see what holds up, but right now it seems that the problem is solved! So thank you all for the help!

[Samuele Latino]

First of all thank you for the advice!

I admit that we went a bit savings, we mostly tried fast economic components but in any case it must be said that apart from the export with Premiere else works beautifully, considering that I can do as well montages 4k without problems. About overclocking honestly scares me a little tap values, initially pc gave me a lot of problems just because I left the default values, turned off continuously or BDOS without ever touching a PC, while the actual values (and specifically, my goal is not to make the fast pc, only that it is stable, so the majority rather than increase them went to reduce them) works beautifully.

Surely later I try this too, now as though they are now workload to end and I don’t want to risk being completely without PC. Still I have a curiosity, why do you say that with a i7 Premiere works better? It is a matter of processor structure or something else? Maybe later I might consider replacing it, so I would like to better understand how it works

[Samuele Latino]

Here I am with some results; last night the first thing I did was replace the video card and try to export. Opening the PC I noticed something I had not thought, that is the dust. The computer it’s packed, and the video card fan especially had blocks of dust, which probably did stop the fan and causing system failure.

To be safe, however I tried to replace the card, an Nvidia gts 450 (MSI), I tried to export 2 times a movie, 1920×1080 30 minutes, exporting it in H264 as the source and one more in H264 but at 720p, and all this with the acceleration of the GPU. Premiere, albeit very slowly, exported all over with no problem, then tonight I left export a 720×576 movie 7/8 hours without the GPU, but unfortunately Premiere crashed (and accurate, only Premiere, the rest of the computer worked). Now I’m trying again to export the same movie using the GPU, we will see how it will end

Parallel I attached the GTX 750 in the other pc and tried to export a movie with Premiere CS6 as 720×576 as 2 hours in wmv, no crash and exported without problems. Now I’m trying to export the same thing from Premiere CC 2015, so far no problem, when it end will let you know.

Honestly I’m very confused, apparently the problem is not the video card, most likely is just the dust that has accumulated, but this situation leaves me very puzzled, especially on the export operation of Premiere; for example, what components use? How it use them? And above all, how works the export with the acceleration of the GPU?

In any case, forgive me if I did not do all the tests that you proposed, unfortunately these days I have a lot of work, so right now I’m trying to get rid of it and then analyze it all, right now I just need that exports me these videos in some way and as quickly as possible

[Samuele Latino]

I hope not, in any case as soon as possible I will try, thank you!

[Samuele Latino]

Not yet, honestly seeing the responses in the support very often are vague or respond after a long time, so I wanted to try to ask here first. If the solutions proposed by you I will not be able to solve I definitely try there too. However, already tried to reinstall several times, nothing has changed unfortunately, I think I’ll begin trying to swap the video card with one of another PC and see if it still crashes

[Samuele Latino]

First of all thank you both for the reply.

I performed an overclock, but to decrease some values ​​as initially crashed computer even without doing anything, now with the values ​​that I set the computer works fine except with Premiere.

Responding to Chris, what I have already done is clean the PC with CCleaner, update drivers and see temperatures, and is all regular, at this point I will try even with antivirus and to defragment.

Usually we put the footage and the projects in external drives attached via USB 3.0 or an internal hard drive, while the programs are installed on the hard drive system (SSD). I have 70gb free on hard drive system, the others between the 100gb and 500gb. The projects unfortunately I didn’t remember the size and, right now, I’m unable to control, but the videos usually range from 50 to 200gb. Honestly I have not noticed any changes between the various projects, which are 720×576 crashes by half an hour or are 1920×1080, so I don’t think the size is the problem. The last time I updated if I’m not mistaken it was in late January, since then nothing has changed, but as soon as I get the chance I’ll try to see if there are new updates. Yes anyway, even in cs6 I have the same crashes.

I was already thinking about changing the components, I wanted to first ask to see if in fact there were other solutions, or if anyone has had the same experience. Unfortunately these days I can’t try, so soon as I can I’ll do all the tests and let you know. Meanwhile, thank you again very much for the help!