Hi there,
I’ve tried what you have suggested and we found that the image showed up red but will still go blank when played. We also realized that the XD cam transfer package that had been downloaded was an out of date one. I got the new one working but have no idea what to do next. I re-checked the RGB drop down and now when I put it on blue or green it shows up in black and white but when played goes blank again. I’m starting to panic.