Ron Amborn
Forum Replies Created
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Ron Amborn
January 29, 2014 at 9:24 pm in reply to: ATTO R680 + Sans Digital TR8X-B RAID degraded after 3 daysReinis
Do you have the latest driver and fw etc? It is also good that you are doing Raid 6 since you are using NON Enterprise drives. You will see more failures that way. This is said from experience and not just what drive manufactures say.Sincerely,
Ron Amborn President
Maxx Entertainment Digital
21562 Newland Street
Huntington Beach , Ca 92646
Direct 714-374-4944
Cell 714-713-4492 Fax 714-374-3404
ron@maxxdigital.com
http://www.maxxdigital.com -
All
This could go on for days. So this is what I get from Davids post. I guess Pro Max sells NON Enterprise drives and it works for them. If you want Enterprise then buy Maxx Digital because that is all we use. As far as all the back and forth I don’t care as if my clients asks ” what drives do you use” I say ” Enterprise” … So everybody is a winner here on the Cow. But TMI is starting to kick in.
Sincerely,
Ron Amborn President
Maxx Entertainment Digital
21562 Newland Street
Huntington Beach , Ca 92646
Direct 714-374-4944
Cell 714-713-4492 Fax 714-374-3404
ron@maxxdigital.com
http://www.maxxdigital.com -
Paul
This is not a technical debate on what works. I think you have great knowledge of hard drives.However, If the manufacture says to use a certain model drive with RAID then you have two choices. Either you follow instructions or you do not follow instructions. All the technical mubo jumbo will not change the fact that if Hithaci ( HGST),Wd, Seagate says “they do not support any RAID that is built with desktop drives” then that is their rule.So the next time you are pulled over for speeding try and give the cop some technical reason for going over the speed limit and see what he says.Rules are Rules like them or not.
Sincerely,
Ron Amborn President
Maxx Entertainment Digital
21562 Newland Street
Huntington Beach , Ca 92646
Direct 714-374-4944
Cell 714-713-4492 Fax 714-374-3404
ron@maxxdigital.com
http://www.maxxdigital.com -
Good question Ron
Only if they want them to support your system. And for those who don’t need support well good luck.Sincerely,
Ron Amborn President
Maxx Entertainment Digital
21562 Newland Street
Huntington Beach , Ca 92646
Direct 714-374-4944
Cell 714-713-4492 Fax 714-374-3404
ron@maxxdigital.com
http://www.maxxdigital.com -
Well said. I could not agree more. But I guess some companies like to put Desk top in the storage platform to save money. NOT !!!!!
Sincerely,
Ron Amborn President
Maxx Entertainment Digital
21562 Newland Street
Huntington Beach , Ca 92646
Direct 714-374-4944
Cell 714-713-4492 Fax 714-374-3404
ron@maxxdigital.com
http://www.maxxdigital.com -
SEE BELOW THE DIRECT QUOTE FROM HGST ……
Hi Ron,
HGST doesn’t recommend using our “Deskstar” drives in applications that require multiple drives in a single chassis and raid environments.
“Deskstar” drives are designed for 8 hours per day x 5 days per week single drive enclosure applications.
“Enterprise Ultrastar” drives are designed for 24 hours per day x 7 days per week always spinning / reading / writing with multiple drives in the same chassis.
Cheers
Mark Stallion
Area Sales Manager
OEM, Western Region
HGST a Western Digital Company
3403 Yerba Buena Rd, San Jose, CA 95135
Mark.Stallion@hgst.comSincerely,
Ron Amborn President
Maxx Entertainment Digital
21562 Newland Street
Huntington Beach , Ca 92646
Direct 714-374-4944
Cell 714-713-4492 Fax 714-374-3404
ron@maxxdigital.com
http://www.maxxdigital.com -
This is a good article as well.
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I will start by saying this is not a personal attack on anyone from this forum.
These are the facts stated by the drive manufacturers and not by Maxx Digital. The three drive manufacturers we use are Toshiba, HGST (AKA Hitachi and owned by WD now)and WD. ALL of these companies insist that if you use their drives in a RAID environment, you must use enterprise drives. A very experienced storage rep was in my office earlier and stated that Seagate has the same policy.
Now, that does not mean that the desk top will not work. It only means if you have a problem, they will not support you if you are using desktop drives in a RAID environment. So, I would hope that if companies are selling multi-platform RAIDs, that they are following the rules made by the guys who are making the drives. If you chose to break the rules, then don’t expect to have support from the drive manufacturers.
I have been selling drives for more than 24 years and the one thing that never changes is that the individual manufacturers make the rules. Right or wrong they support the product and decide what works and what doesn’t work. You should always check the controller or storage systems manufacturers’ compatibility lists to see what they recommend.
So, save money at your own risk and the risk of your customers’ data, and in doing so tell the billion dollar companies you know better than they do. We will offer desktop drives for the right environments, which has worked for more than 14 years at Maxx Digital.
Check the websites of hard drive and RAID controller manufacturers, if you think I am misquoting the manufacturers. See below what WD has to say.
Difference between Desktop edition (WD Blue, WD Green and WD Black) and RAID (Enterprise) edition drives
Important: The article below compares the differences between Western Digital Desktop edition (WD Blue, WD Green and WD Black) drives and our Enterprise (WD RE and Velociraptors). This article does not apply to WD Red drives which are designed specifically to be used in a NAS enclosure.
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Western Digital manufactures desktop edition hard drives and RAID Edition (RE) hard drives. Each type of hard drive is designed to work specifically as a stand-alone drive, or in a multi-drive RAID environment.
If you install and use a desktop edition hard drive connected to a RAID controller, the drive may not work correctly. This is caused by the normal error recovery procedure that a desktop edition hard drive uses.
Note: There are a few cases where the manufacturer of the RAID controller have designed their cards to work with specific model Desktop drives. If this is the case you would need to contact the manufacturer of that controller for any support on that drive while it is used in a RAID environment. Desktop Class Hard Drives are tested and recommended for use in consumer-type RAID applications (RAID-0 / RAID-1). For more information about using a Desktop hard drive in a RAID please see Answer ID 996: Support for WD desktop drives in a RAID 0 or RAID 1 configuration.When an error is found on a desktop edition hard drive, the drive will enter into a deep recovery cycle to attempt to repair the error, recover the data from the problematic area, and then reallocate a dedicated area to replace the problematic area. This process can take up to 2 minutes depending on the severity of the issue. Most RAID controllers allow a very short amount of time for a hard drive to recover from an error. If a hard drive takes too long to complete this process, the drive will be dropped from the RAID array. Most RAID controllers allow from 7 to 15 seconds for error recovery before dropping a hard drive from an array. Western Digital does not recommend installing desktop edition hard drives in an enterprise environment (on a RAID controller).
Western Digital RAID edition hard drives have a feature called TLER (Time Limited Error Recovery) which stops the hard drive from entering into a deep recovery cycle. The hard drive will only spend 7 seconds to attempt to recover. This means that the hard drive will not be dropped from a RAID array. While TLER is designed for RAID environments, a drive with TLER enabled will work with no performance decrease when used in non-RAID environments.
Critical: WD Black, WD Green, and WD Blue hard drives are not recommended for and are not warranted for use in RAID environments utilizing Enterprise HBAs and/or expanders and in multi-bay chassis, as they are not designed for, nor tested in, these specific types of RAID applications. For all Business Critical RAID applications, please consider WD’s Enterprise Hard Drives that are specifically designed with RAID-specific, time-limited error recovery (TLER), are tested extensively in 24×7 RAID applications, and include features like enhanced RAFF technology and thermal extended burn-in testing.Sincerely,
Ron Amborn President
Maxx Entertainment Digital
21562 Newland Street
Huntington Beach , Ca 92646
Direct 714-374-4944
Cell 714-713-4492 Fax 714-374-3404
ron@maxxdigital.com
http://www.maxxdigital.com -
Ryan
i am sure that Maxx Digital can help with these needs. We offer the latest technology in shared storage all developed and tested by Bob Zelin who you have been speaking with on this thread.Please contact us at ron@maxxdigital.com and copy bob@maxxdigital.com so we can get you some quotes. We have sold to several colleges in the US and abroad that would be happy to give you and your colleagues a first hand testimony to the service and support we provide. Last but not least we offer special education discounts and scholarships for everything from RED camera training to FCP X.
Looking forward to talking soon.
Sincerely,
Ron Amborn President
Maxx Entertainment Digital
21562 Newland Street
Huntington Beach , Ca 92646
Direct 714-374-4944
Cell 714-713-4492 Fax 714-374-3404
ron@maxxdigital.com
http://www.maxxdigital.com -
I would say Maxx Digital is a great choice if you want solid gear , great customer service and a company that answers tech calls 7 days a week. But of course I am a little biased .
Oh yeah and Bob Z will yell at you for free.
Sincerely,
Ron Amborn President
Maxx Entertainment Digital
21562 Newland Street
Huntington Beach , Ca 92646
Direct 714-374-4944
Cell 714-713-4492 Fax 714-374-3404
ron@maxxdigital.com
http://www.maxxdigital.com