Forum Replies Created

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  • Rolf Howarth

    January 29, 2013 at 9:03 pm in reply to: Filemaker into CatDV – Relink media.

    There are quite a few bulk operations in CatDV to avoid you having to process one file at a time, and you may be able to bulk attach media if the clip name matches the file name and all the files are in the right place. Another trick that can sometimes help if you have a list of clips in one place and a directory of files in the other and they both match exactly is to import the files as new assets in one window and then use the Copy and Paste Metadata commands to move the metadata over. But as Bryson says, a good reseller or systems integrator should be able to help you get your existing data in without too much trouble.

  • Rolf Howarth

    January 29, 2013 at 8:52 pm in reply to: Validation of fields

    There is some basic validation of certain user field types, eg. only accept a number, accept a date (in several common formats), or accept “identifiers: (alphanumeric characters only). This is something we might expand upon in a future update.

  • Rolf Howarth

    January 29, 2013 at 8:48 pm in reply to: Viewing NEF images in CatDV 10.0

    You should be able to export the contents of a NEF image as a JPEG still.

    By and large, CatDV doesn’t support editing editing of metadata within any kind of media files (although it has lots of support for reading existing camera metadata from those files when you import them).

    There are two schools of thought on this.

    On the one hand it’s nice to store user metadata with the file so it doesn’t get detached and “lost”.

    On the other hand, there are so many different types of file you might be dealing with it’s difficult to find a single schema that’s compatible with all of them. More importantly, you may not have write access to the files – they might not belong to you, they might be on a read only volume or on shared storage and different users want to log the same files differently for their particular requirements, or the files themselves may be offline because they have been archived.

    The CatDV approach is to treat the original master media as sacrosanct and “untouchable”, and instead store all its metadata in a separate database that refers back to the media (and can still be searched even if the media files themselves are unavailable).

  • It’s true that the results of a seach will be the clips that match the query term, but CatDV remembers the last search phrase you looked for. If you bring up an HTML clip summary view it will highlight all occurrences of that term, including within event markers.

  • Rolf Howarth

    January 29, 2013 at 8:29 pm in reply to: Verbatim Logger Error

    Hi, I don’t recognise that error. UnsupportedOperationException sounds like an internal software error of some kind.

    If you get any strange errors like that please send a copy of your CatDV Error Log (accessible via the Help menu) to support@squarebox.com. We’re usually quite keen to stamp on them as quickly as possible! (Also, check https://www.squarebox.com/download1.html to see if you’re using the latest version in case it’s a known problem that’s already been fixed.)

  • Rolf Howarth

    January 29, 2013 at 8:24 pm in reply to: Media size not showing

    That’s odd, Attach Media seems not to set the file size and modification date. We’ll try to fix that in the next update. In the meantime, Reanalyse Media (after attaching the new media) might sort you out.

  • Rolf Howarth

    January 7, 2013 at 11:58 pm in reply to: Proxy path not appearing in web client

    Take a look also at https://www.squarebox.com/faq167.html. In particular look at the Media Path field in the web client, then make sure that there’s a corresponding proxy path entry in your server config, and finally click on the blue CatDV logo to make sure there’s no permission problem or similar preventing the web server seeing the proxies.

  • I think you’re correct and the XML import currently imports only one clip per file. That feature is primarily designed to import assets into CatDV together with metadata (for example, when you archive media files you can choose to save a copy of the CatDV metadata as an XML file with the media, then if you lose the CatDV catalog but reimport the media from the archive you will get the metadata back as well). It isn’t currently very well suited to importing subclips but that seems like an unnecessary limitation, so we’ll see if we can improve that in a future version.

  • Your file contains a byte order mark. You need to remove that for the XML parser to read the file. (Do Save As and select a format that doesn’t include a BOM).

  • Rolf Howarth

    December 12, 2012 at 12:08 am in reply to: Barcodes in CatDV

    CatDV is designed to work with barcode scanners that generate “key presses” for the barcode being scanned and can be programmed to send specific characters at the start and end of the barcode (Cmd-T Cmd-T at the start and Return at the end, I believe).

    The scanner we previously used proved to be somewhat unreliable so we discontinued it but if you find another scanner that can be programmed appropriately and gives good results please provide details here, I’m sure a few people would be interested.

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