Forum Replies Created

  • Rob Larose

    October 24, 2014 at 3:28 pm in reply to: PP CC 2014.1 problems

    I’d be interested to hear if your results align with mine.

    –Rob

  • Rob Larose

    October 23, 2014 at 6:30 pm in reply to: PP CC 2014.1 problems

    I can dig it.

    It would be worth confirming that the plug-in is the trouble by uninstalling for a day or so and see if your crashes go away (assuming you can deal without it for a day or so). That was the case for me. Borrowed a BlackMagic miniMon (their implementation of the TTap) and my crashing went away.

    You can also check your Premiere crash log. Assuming you’re on OSX, it’ll be in ~/Library/Logs/DiagnosticReports/Adobe Premiere… Near the top it’ll tell you which thread number crashed, and then there’s a long list of the various threads and what modules are running inside them. In my case, if the report says Thread 35 crashed, I scroll down to thread 35 and it’s all AJATransmit blah blah, so I figure that’s the AJA plug-in dying.

    AJA always comes through, and their stuff is very good, so I expect there will be a fix from them sooner rather than later. You can always call them and ask. They’re very friendly people.

  • Rob Larose

    October 23, 2014 at 5:34 pm in reply to: PP CC 2014.1 problems

    Hi Bruno,

    When you say “not using it,” have you uninstalled the AJA Adobe Plug-in and the AJA TTap driver, or just disconnected the t-tap?

    In my case, running with the TTap disconnected or just disabling Mercury Transmit did not resolve the crashing. Uninstalling the plug-in entirely did.

  • Rob Larose

    October 13, 2014 at 3:19 pm in reply to: PP CC 2014.1 problems

    Yes 2014.1 is a new project format version, incompatible with 2014.0.x.

    You can always uninstall 2014.1 and re-install 2014.0.1.

    Are you using AJA or Blackmagic video IO device(s)? I’d be interested to know if disconnecting/uninstalling them lets the application run without crashing.

    –Rob

  • Rob Larose

    October 10, 2014 at 4:55 pm in reply to: PP CC 2014.1 problems

    Carlos are you working with an i/o device?

    I’ve seen crashing in 2014.1 with some AJA devices (esp. the TTap) — waiting for a driver update from AJA (hopefully soon!)

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