[Robert Burns]

Hi
I have just purchased and installed FCP 7.02 on my iMac OSX10.5.8

I am attempting to open a file which is requiring Livetype.
The Livetype software in order to open is asking for a serial number which I assume is the FCP serial number. I enter this number but according to the Livetype it is the wrong number. Any Ideas?

Next I encountered this Additional problem but which should be in another thread:
2 then I attempt to log in to Apple support forum to post a question there. My apple ID is recognised and I am prompted to create a alias and enter info re computer model etc but when I complete all fields and click “submit” the same page just reloads and I can’t get to log in to the forum – I am caught in a loop as a “guest” being asked to create an account.

thankyou

Bob