[Richard Depaso]

I got it to work/to recognize MOV files on at least Premiere. You have to open the program as “administrator”. Now we still don’t have the Quicktime player working correctly and that is still an issue.

[Richard Depaso]

I am having a big problem with Premiere and Windows 7. Once we updated to Windows 7 the machine won’t read MOV files of any sort. I get an “Error 1856” if I try to open a MOV file. Itunes plays them fine but Quicktime Player won’t even open. We have version 7.6.4 quicktime installed, with the Quicktime Pro registration. We also have the Quicktime MPEG2 plugin installed. We’ve uninstalled and reinstalled. Tried loading a 64 bit Itunes download we had and just today the latest on the Apple Quicktime download site which is only 32 bit. Premiere Pro is updated to 4.2 Nothing works.

Machine is quad core AMD 9950
8Gig Ram
Windows 7 Ultimate 64 Bit.

Richard DePaso
creators@computer.net

[Richard Depaso]

We have all types of MOV files. Everything from pro res, DV and web files. None will play in Premiere or the Quicktime player (won’t open). It is a Quicktime Pro licensed version. Before we made it Pro, then the Quicktime player would open but files wouldn’t play. All will play in ITunes. We also have the Quicktime MPEG2 plugin downloaded from Apple and installed. This machine is an upgrade from Vista where Quicktime worked fine. I get an “ERROR 1856” when we try to play the MOV files.

I’m hoping someone from Apple will see and address this post?

[Richard Depaso]

We have Premiere Pro 4.2. The Apple website has a new driver for Windows 7 but it is only 32 bit -version 7.6.4

I don’t see a new 64 bit download on the page.

[Richard Depaso]

It is a Sata II controller in Slot 2 with 8 lanes in the Mac Pro. The graphic card is in the 16 lane slot 1. Where do we have some documentation that the external should be faster so I can shove it back to Silicon Image

[Richard Depaso]

On a Mac Pro 8 core I’m having a problem with my external raid slower than my internal raid. Silicon Image (card manufacturer) tells me the internal should be faster but I don’t believe them. The internal is three 1.5T Western digital drives read/write around 300MB, the external is eSata – five Seagate 1T read/write around 200MB. What are your thoughts?

[Richard Depaso]

I believe we used inspector as suggested but what happens is it plays correctly on a widescreen TV but cuts off the sides on a 4:3 TV. The DVD player needs to be manually set to play “letterbox”. How do we make this happen automatically?