Exactly which model transmitter and receiver are you using? Lacking that information, generic advice is:
Is the audio level set properly at the transmitter?
Is the audio level set properly at the receiver?
What does the audio sound like directly monitoring out of the receiver?
Is the receiver set for mic-level or line-level output?
Is the camera expecting mic-level or line-level input?
What does the audio sound like when monitored on the camera during shooting?
The audio level indicators on the camera should be a good clue that you have a dramatic level problem somewhere. But not enough information here to determine where the problem might be.
Has this ever worked in the past?
Are you using new equipment that hasn’t been set up properly?