[Paul Doss]

Today it ran all day with 1 freeze in the middle of a render. There was a lot of windows updating when I closed down last night. At some point this afternoon the credit roll and the others media generators and fxs were gone again.

I would be the first to admit that I might be doing something wrong. The only thing I changed or added between having them and not was to reinstalled newblue colorfast and neat video. I went through the setup pretty fast and may have installed some versions that I shouldn’t. Can you imagine that could make those things disappear?

[Paul Doss]

Did another clean install. Now all of the FXs and Generated Media are back. I think I must have missed deleting an entry somewhere the first time. But unfortunately it still stops responding after a time.

I’m slowly going through the drivers but so far all of them have been up to date.

[Paul Doss]

Still not responding but it’s not happening near as often.

Another strange thing since this install. Credit roll, color gradient and test pattern are not in media generators. It looks like a few missing transitions but nothing I use. Don’t see Sony Border in FX. Haven’t checked all of them.

I don’t know what else might be missing. I guess I’m going to have to uninstall and reinstall again? Should it be a clean install?

[Paul Doss]

Thanks Stephen Autosaver is a handy tool when faced with this kind of problem.

[Paul Doss]

Thanks for the reply John! I ran CHKDSK /F and I was able to go 30-45 minutes without problem. Really thought the problem might be fixed. I was adding an audio FX when it quit responding. After opening it back up it only went 5 minutes or so before quitting.

Strange that it did seem to make a difference but not a complete fix. Thanks again.

[Paul Doss]

Thank you Steve for taking the time to reply. The nVidia is the only thing that has been in this machine since built in Jan 2012. I’ve not added any hardware at all. No yellow “!” in device manager.

I rarely had any crashes until the last week or two. It seems they became more and more frequent until I was having to save after every move I made.

I tried your suggestion of holding down ctr/delete and checked the delete cached data box. I was able to do maybe 6 actions before it stopped responding. Same error message.

Thanks for the suggestions and information. I am learning more and more what the problem isn’t, but getting really stressed over the 2 projects that are waiting to be finished up.

[Paul Doss]

The client reported back that the blu-ray played fine on both the PS3 and his Samsung. Thanks for all the help.

[Paul Doss]

Thanks again John. The blu-ray has been sent to the client and I’ll report back after he tries it.

[Paul Doss]

The client said they mainly used a PS3. They are supposed to be able to play a BD-R version 1.2 (LTH* BD-R). I can’t find anything on the disc about the version. Anyway we are going to try what I have and go from there.

[Paul Doss]

Well I finally caught a neighbor with a blu-ray player. It was a Samsung C6500C. They have quite a few C6500 models with prices from under $100 to several hundred. I didn’t find much on the C6500C.

I had burned 2 discs one with AVC and one with MPEG-2. One played and the other didn’t. Not sure which was which. The menu worked. The only difference I noticed was that you couldn’t hit the play button after making your selection but had to use the center button between the arrow keys. All my DVDs will play using either. But that is no big deal.

In my looking around online very few players list BD-R. Some do have BD-R/RE which a assume means both -R and -RE. Would that be right?

The client is traveling so I haven’t heard back on what player he has.