[Nat Ives]

It appears that this particular issue has been fixed in latest update. My testing conclusions — So far, so good….

Thank you, Adobe.

https://blogs.adobe.com/creativecloud/premiere-pro-11-0-2-update/?segment=dva

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[Nat Ives]

Peter,

Thanks for the response. I did submit a bug report.

Hope to see an update soon!

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[Nat Ives]

Here’s some intel:

https://helpx.adobe.com/premiere-pro/kb/known-issues-premiere-pro-cc-2017.html

#5 is my issue. The workaround works – but that’s small comfort….looking forward to next update … hopefully, soon?

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[Nat Ives]

Looks like it ‘might” be a user account issue.

I manage a small student lab. The original file was created by me using my user account on my computer. I was attempting to open it on another machine, under a student account. I just successfully opened the file on my computer, under the student account. Confused?… me too.

I can work around it — for now — by using the same account on all machines __ IF indeed that is the root of the problem.

Stepping back would be bit of a slog, since I have 20 machines.

I actually waited to update until after the semester ended — and after I had (or so I thought) – extensively tested the software.

Thanks for the reply!

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[Nat Ives]

https://www.redgiant.com/product-downloads/

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[Nat Ives]

Are you using the Premiere Pro/Plural Eyes extension? In my opinion, that’s the only way to work effectively and efficiently with dual-system sound.

Make sure to have the most current extension installed. I’m pretty sure that Red Giant has a link….And I’ve found that you need to have PP CC 2014 installed for the extension to work, but maybe they’ve fixed this. (my workflow is for CC 2015, however)

Here’s my workflow…

1. Archive sound and picture files from card to computer and/or external drive.
2. Import files into my PP project.
3. Sort, organize, rename files in PP – making sure to keep sound and picture files in separate bins.

Depending upon complexity of project, I often take time to set up separate bins for different scenes, sections, etc. I also clean up my files, deleting any extraneous or unnecessary clips (false starts, etc.).

4. Drag picture files – with scratch audio tracks – to a new sequence. Often, this means dragging a bin to the empty Timeline, which creates new Sequence. I rename this appropriately.
5. Drag corresponding sound files to the Sequence, laying them under the picture files and scratch audio.

At this point, I make sure to create and open a separate bin – “Sequences” – open in Project panel. I place my new Sequence(s) in this bin, just to keep it neat! Also, if this bin is open when you send sequences to PE, PE will send synced sequences back to this bin.

6. Send the Sequence to PE. Windows > Extensions > Plural Eyes.
7. Once PE proceses the files (akin to caching), go to the PE “Sync” menu and deselect “Allow PE to change clip order” and “Correct audio drift”. (I usually stick with “Try Really Hard” and “Level Audio”.)
8. Synchronize and Export back to PP. PE closes automatically.
9. From here, I’ll create a “Merged Clips” bin. I then drag and drop selected bits from my synced sequence into this bin, renaming as I go. Other workflows would be to copy/paste bits from synced sequence into master sequence or slice-and-dice in synced sequence.

Seems way involved as I read back through it, but that’s what we get for using HDSLRs!! There’s no magic bullet/quick fix/easy way out. One of the biggest factors is file management. PE gets really hinky when you send it a big pile of unsorted, sometimes unrelated files. It’s easier all around to send stuff in controlled batches (“Batches? – We don’t need no steenking BATCHES!”).

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[Nat Ives]

MPEG Streamclip has been a lifesaver over the years for odd file formats, conversions, etc.

https://www.squared5.com/

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[Nat Ives]

I noticed the problem with audio waveform/empty green screen in the preview monitor. If I grab the zoom tabs and zoom in or out, the waveforms return. Nice “feature”…

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[Nat Ives]

I gave up using PE as a standalone app with the upgrade from 3.3 to 3.5. After upgrade, PE insisted on exporting XML w/stereo audio (see my previous posts re: this here: https://forums.creativecow.net/readpost/3/962330?wfid=338).

Instead, I bring a/v content into PP first and take a little time to organize my files. Once that’s done, I port to PE (w/PP>PE extension) in small, organized batches. Most problems from there on are related to issues on set (under-modulated audio, inconsistent start/stop procedures between camera and audio operators, etc.)

Re: low audio levels — one thing I haven’t tried (just occurred to me, actually) would be to bump up the audio gain in PP prior to sending to PE. Not sure how/if this would work.

Using PP to prep first is much more effective and efficient, in the long run. My $.02. Tossing a gazillion files at PE is not ideal.

This doesn’t directly address your question about multi-cam. I don’t have experience with that. I have seen it work, however!!

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[Nat Ives]

The folks @ Red Giant were very helpful. Pretty much admitted that it was a “bug”, although they thought it was perhaps partially a prob w/PP.

I gave up using PE as a standalone. Instead, I start in PP. It’s a much more efficient workflow, anyway. I can organize my files — delete unnecessary clips, rename clips, find matching audio/video, delete redundant audio tracks, etc — and then use the PP/PE extension to export smaller batches of clips, which is easier for PE and much more efficient with large, multi-location/date projects. As with anything, best to keep your head on straight and stay organized!

The resulting xml imports directly back to PP, with mono tracks.

One small hitch – if you use the extension, you can’t delete clips in PE. But, if you are efficient in file prep, this is moot.

Still, it would be nice to be able to use PE as a standalone for small batches.

Latest PE build is still a bit buggy. Hoping for an update this summer? It will also be interesting to see how new PP works with PE.

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production