“This project could not be loaded, it may be damaged or contain outdated elements”

[Nat Ives]

Looks like it ‘might” be a user account issue.

I manage a small student lab. The original file was created by me using my user account on my computer. I was attempting to open it on another machine, under a student account. I just successfully opened the file on my computer, under the student account. Confused?… me too.

I can work around it — for now — by using the same account on all machines __ IF indeed that is the root of the problem.

Stepping back would be bit of a slog, since I have 20 machines.

I actually waited to update until after the semester ended — and after I had (or so I thought) – extensively tested the software.

Thanks for the reply!

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[Nat Ives]

Here’s some intel:

https://helpx.adobe.com/premiere-pro/kb/known-issues-premiere-pro-cc-2017.html

#5 is my issue. The workaround works – but that’s small comfort….looking forward to next update … hopefully, soon?

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[John Pale]

This has been a major issue for us at the facility I’m working at.

The workaround does not always work, and also requires the editor who originally edited the project to actually be around to open it under their user account and put the media offline….which isn’t always practical.

No, it wasn’t my idea to upgrade in the middle of a huge project. Grrr.

[Peter Garaway]

Hi Guys,

Sorry for the hassle. I’m happy to hear the workaround is working for you. Hope to get the fix to you very soon.

Thanks for your patience.

Peter

Peter Garaway
Adobe
Premiere Pro

[Nat Ives]

Peter,

Thanks for the response. I did submit a bug report.

Hope to see an update soon!

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[Nat Ives]

It appears that this particular issue has been fixed in latest update. My testing conclusions — So far, so good….

Thank you, Adobe.

https://blogs.adobe.com/creativecloud/premiere-pro-11-0-2-update/?segment=dva

Nat Ives
Manager & Lab Instructor
Communication & Media Studies Production Center
University of Southern Maine
Portland, ME
ives@maine.edu
https://www.facebook.com/CMS.Production

[Peter Garaway]

Thanks for the update Nat. Please let us know if you encounter any issues going forward.

Best,

Peter Garaway
Adobe
Premiere Pro

[Stephen Knifton]

hi dave … i posted a question to the forum, got one answer …. i’ll ask you …. i stupidly installed 17 for a day, lost a day’s work with bugs and mayhem, deleted and reinstalled 15 … is 17 still a dog’s breakfast ? best to stay away for a while, in your opinion ?