Mrj4k3
Forum Replies Created
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We tried that, he created just a flat box, or even a plane. Changed the focal length and
the memory error. I advised the owner to either return the Dell, or Zaxwerks. I haven’t done anything more, since the artist is using his mac with his own copy of Zaxwerks at this time. -
Well I have the artist here, and he tells me that he was doing a RAM preview, and the RAM preview took too long, so he saved the scene or 3d object, and then re-opened it and thats when he got the error. Also he told me that he got the error from switching focal lenghts at one point as well. As far as the model goes his quote was, “It’s a very simple vector file from illustrator.” Once saved from this state it always then produces this memory error. I have also changed out the video card as well, to a Radeon X550 and we had some hope because the error didn’t seem to manifest itself as quickly, but sure enough still did crash. I have also loaded the latest ATI Drivers. So I’m still up a creek.
Jake
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I’m not the artist, I would have to get him to explain it. It goes something like this, he’s creating a tube and he uses an adobe illustrator file to define the extents of the tube. When he changes the FOCAL length of the scene, it bugs out. Also he can work from scratch just fine, then after he saves his work and re-opens it he gets the memory errors, and he finds that the focal length has been reset to default of 50. Also the color of the model will change from pink to black has he works with the preview. All this while the preview is off. Every time he works from scratch it’s okay, but once he saves, quits After effects, then re-opens the file it gives the memory errors.
I’ll try and get the exact explination.
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Hello and thanks Serge,
I have contacted support, and they ask to try it on another machine or try with primitives. Well we bought this new machine specifically for this project, as we have some other older dogs sitting around. My boss is freaking out because I’m telling him that we need to regress to something circa 2001, and that this 1000 dollar video card could be the problem. So I’m really at a dead end. And the artist I’m working with is telling me that 3.1.2 classic doesn’t do primitaves. (I’m just the office computer guy.) I’m gonna try a diffrent video card tommorw.