Forum Replies Created

  • Have you tried uninstalling Filmimpact plugins and reinstalling the latest versions? It helped me…and now its working. I agree it is very frustrating to experience all these issues everytime Asobe comes with one of their frequent updates for Premiere. Everytime Magic Bullet plugins and others have issues – crashes Premiere Pro or goes black or something. It seems like these folks do not speak to each other at all…and try to solve issues BEFORE they ship a new update.

    /Morten

  • Hi again

    I finaly solved this issue.
    Have tried the shift-key-trick with no luck. I did what Brett from Red Giant wrote to me – look at all the steps underneath.

    I found out that the Filmimpact plugin was making this issue for me. I had two folder in the MediaCore folder – one named Filmimpact and another named Filmimpact.net. I managed to start up Premiere Pro and a project with no errors after removing the Filmimpact.net folder. So in my case, the isse was not Red Giant or Prmeire but a third plugin – meessing up with Adobe end Red Giant. So if you face this issue – try to move or renamed any otgher plugins in the MediaCore folder and start Premiere Pro with the Shift key pushed down and see if that does the trick 😉

    • Close all intensive programs, namely Premiere, After Effects, etc.
    • Back-up and remove the contents of C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore\. You can do this by temporarily moving whatever files are there to another location on your drive or compressing them into a folder for access later.
    • Back-up and remove the contents of C:\Program Files\Adobe\Adobe Premiere CC\Plug-ins, same as above, you can temporarily move them elsewhere or compress them into another folder. Keep both of these back-ups accessible (with CC 2014, the folder will have the same label, but with 2014 suffixed).
    • Re-launch Premiere with your Shift key held down until the Adobe splash screen disappears. This will re-build your registry and plugin cache to ensure Premiere’s being given a fresh start, which should clear out the flags that were keeping our plugins from loading into Premiere.
    • Close Premiere, we’re about to start putting the plugins back in, and Premiere shouldn’t be open when that happens since it’s installing files into that program.
    • From your MediaCore folder backup, put one of problematic plugin files back in the original location. This step will help ensure it’s the registry that’s causing the problem; if Premiere still doesn’t load the plugin when it’s the only thing in the MediaCore folder, let me know and we’ll troubleshoot from there.
    • Re-launch Premiere and check that the plugin is present. Make sure you’re looking in the right location, and don’t use the search feature within Premiere to find it.
    • Close Premiere, and select another plugin file to move back into its original location. This is where things get cumbersome; you’ll need to move the plugins back into their old location one at a time. Don’t move more than two plugin files before heading to the next step.
    • Re-launch Premiere after putting back each individual plugin, not only to check that the plugin file you moved can now load, but also to set a flag in the registry that’ll ensure the plugin loads in subsequent launches.
    • Repeat until all of our plugins are installed. So you’ll replace a plugin, launch Premiere, check that it’s there, close premiere, and install another plugin. If you have a lot of plugins and this getting to be too much of a chore, you may be able to move in more than one at a time to cut down on the process, but I wouldn’t push it.
    • Repeat until all plugins have been brought back into the program and are loading successfully. If, at any point, loading a specific third party plugin (other than ours) causes the problem to come back or for plugins to get kicked out of Premiere, you’ll need to contact that third party developer for assistance with that, as it may be an incompatibility issue on their end that they’ll need to address.

  • I am experiencing the excact same issue.
    Have tried the shift trick with no luck.
    Have tried reinstalling Premiere Pro 2014, have removed folders with plugins as suggested – resulted in PPro not even wanna start.

    I have used the Colorsuite and Premiere Pro for years now, and everytime there is an update from Adobe, there is issues with some of the Red Giant plugins. Especially Looks is making trouble all the time. Evertime I have to use ½-1 day resolving the issue wich is very frustrating – especially now Adobe has gone CC and updating happens more frequently.
    So please – Red Giant and Adobe – help each other getting these issues solved BEFORE any of you updates anything. I am very frustrated – having a deadline and things not working as they should.

    🙁
    Morten

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