Michael Pruitt-bruun
Forum Replies Created
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“… does not work with the primera pro…as advertised. primera says its shotputs fault. shotput says it primeras fault…leaving me in the middle.”
well that’s a dirty trick, considering they bundled the two, stating that both companies would provide support.
that doesn’t help my impression that Imagine doesn’t place a high value on support and service.
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i’ve only ever used screw mount, circular polarizers. they need to be aligned when mounted. in the field, the quickest method i’ve found is to use zebras and rotate the filter til i see the smallest area of zebras in the viewer. if you’re dealing with reflections rather than glare, you can just rotate the filter til you see the least amount of reflection. but both methods should get you to the same alignment.
i’m not familiar with color-shift issues. but that is not to say that you shouldn’t keep asking about it. i did find that for some reason i didn’t get as much joy out of the polarizer with this camera as i have with others, and i’m not sure why. it didn’t give me the rich blue skies that i recall getting with polarizers previously. maybe it was the polarizer i was using, but i never experimented further because i returned it as it wouldn’t fit under the lens hood.
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i don’t know why you’d need to get a new balance every 5 minutes. if you’re going in and out of doors without warning, save an indoor and an outdoor balance. if it’s really that hectic, you could use auto.
anyway if it’s a screw mount polarizer make sure it’s a slim profile (it’ll say something like that in the product description), or you won’t be able to use it under the standard lens hood.
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condensers if you can place them far enough away from the source, but sometimes even with a pad they can be overpowered in a small space. stereo would be great, if you have the time, equipment and knowledge or personnel to set it up and operate. it’s not that difficult, but why go to the trouble if you’re not going to do it right?
it seems to me you’re just looking for a bit of ambiance to mix on top of your board feed. that doesn’t have to be stereo.
also, if you have to be closer with the mike, maybe some kind of dynamic (md421 ?) that wouldn’t get murdered by a high SPL.
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that sounds very much like our experience, Bob. i hadn’t posted a follow up just because by the time we finished dealing with this i was pretty fed up. it was very disappointing to buy a malfunctioning camera and be told “tough sh!t.”
i forget just how many cameras we exchanged, 3 or 4?, but on the last one we took it in to Abel to exchange it within the allotted 2 weeks. when we got there they asked that we try the repair route again. even though we didn’t really expect a different result, we were open to whatever might move things along. the folks at Abel indicated that if sony didn’t come through on the repair we would still be able to exchange the camera.
that turned out to be a bit of a “gotchya.” they were tired of dealing with us and said they couldn’t do an exchange as we’d had the camera too long. they threw us a bone though. they let us swap for their floor model, which had quite a few hours on it from sitting in the show room, but the zoom works fairly well. better than any of the other ones that we’d purchased and exchanged. which is to say, it isn’t perfect, but it’s usable in a manner the others obviously were not.
buyer beware.
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No, Abel’s floor model is a bit older I think. Just about all North American stock was cleared out in early summer and Sony resupplied everyone in early July. I’d love to be able to find out when the next batch ships.
We asked if we could buy Abel’s floor model.
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If you put a different kind of lens on there it works fine. You’re bringing a different servo along with it. However we took the lens off the floor model at Abel (which works fine) and put it on one of our malfunctioning cameras and the problem stayed with the camera.
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We’ve found the problem to be consistent whether using the handle “button,” the primary zoom rocker or a variety of external zoom controllers. Let me reiterate that the issue is not the same as the abrupt start you frequently find on the smaller cameras. Under a static rocker position the zoom may either stutter without pattern, pulse rhythmically, or accelerate unexpectedly. It is not present in every ex. Just in every ex3 that we have tried to purchase.
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Again, Craig, I’m with ya man. The Sony rep we spoke with at Abel was Juan Martinez. He was the person who suggested Cine Alta couldn’t be expected to produce a camera with a proper zoom at such a low price point. I don’t think he was offering that as a policy statement though. We attempted to pursue the matter further with him, but he didn’t reply to our email.
Everything you’re saying is sound reasoning. But so far it seems clear that the only policy in effect here is that of stonewalling. We are certainly open to further suggestions though, from you or anyone else in the community. So far our policy has been one of persistence. We may have to walk away from the ex3, for the time being at least, but we’re still trying to get this resolved.
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Craig, I was specifically told by the tech in Teaneck that they would not address any failure of the “button” zoom. How does that indicate that i’m defeating myself? I appreciate what you’re saying, and your taking the time to say it. But the game has changed since you dealt with this problem.
Nevertheless, we have no intention of settling for a camera that doesn’t zoom properly. It just isn’t an option. It may be ONLY a $9000 camera, but how could you pay that amount for something that wasn’t able to perform its normal functions?