Michael Kaplan
Forum Replies Created
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[Brian Charles] “I concur. Macromedia’s corporate culture infected Adobe. Perhaps that’s the bug that needs fixing. Count me among the ex-Adobe fanboys. After more than 20 years supporting their products, I find myself looking for alternatives.”
Yes, I bought my first Adobe product sometime back in the mid-80s and I was always impressed by the company. Even when they quit being a Mac-only company and moved to the PC, they were so good that they largely destroyed Corel, a company that had a huge head-start and a massive installed base. Because of Adobe’s products and level of great customer service, Corel barely survived.
Now, after the Macromedia take-over of Adobe, the company has lost nearly all the qualities that made Adobe such a remarkable company. They regularly anger even their largest customers and ignore the complaints of the smaller ones.
The only two good things that Macromedia brought to Adobe were the Adobe Labs project and Flash. The rest? I could easily do without it — and would prefer to.
Hey Apple, please finish Phenomenon and build us a photo paint program, okay? If you do, I am done and you get my money.
Michael Kaplan
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[Simon Dybeck] “well, we can only wait for an update that fixes the problems. Soon Adobe, please…”
There was an undate that fixed a few of the bugs in CS3, it was called CS4.
Perhaps CS5 will squash a few of the bugs in the current version.
But there’s one thing for sure, I will not be holding my breath waiting for Adobe to fix any of the bugs with an actual update anymore. Lately, they’ve just ignored their bugs and expected users to put up with them and if they do fix any, it is in the next version.
God, I miss Adobe. Since Macromedia took over the place, it’s become a pale imitation of the great company it once was.
Michael K
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[david bogie] “see this site, too, encouraging feedback directly from Adobe’s AE and CS4 teams”
David,
Encouraging yes, but accomplishing? Not really. So, once again, what does it matter?
There have been no real fixes in a long time and things that make some of the products unworkable go unaddressed and not fixed even in the version upgrades that users have to pay for. Some do and others don’t.
Be an Adobe fanboy if you must, but since the Macromedia incursion displaced the Adobe team and its policies, the place has gone to hell.
Michael Kaplan
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[david bogie] “You should visit the adobe.com discussions and support areas. A couple of the developers actually participate in the forums. There is a folder devoted to feedback and performance observations.”
Unfortunately, it won’t accomplish much, as the track record Adobe has shown in the last couple of years is one in which they ignore all fixes until the next revision they can charge for.
Michael