Matt @ aberdeen captioning
Forum Replies Created
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It sounds like there could be several issues. A few things to consider – 1) Is the caption file the correct format? 2) Which captioning field is the encoder set to place the caption data? 3) Did they run the video back through a TV set with a decoder to see the captions?
In the future, you could use our company to create a caption file that goes right into your editing system. There is no need for an encoder and there is no generation loss. Feel free to give me a call and I’ll help you understand the different options. We have a full studio with several encoders and multiple format decks so we’ve seen most issues and had to resolve them.
Regards,
Matt Cook
Aberdeen Captioning
800-688-6621
949-858-4463 x11 -
Tony,
My company, Aberdeen Captioning (www.abercap.com) does what you’re looking to do. Better yet, you don’t even need to dump your file to tape – NO Generation Loss! All you have to do is create a small digital file, upload to our ftp site and we then create a closed caption file for your Final Cut Pro NLE system and one for the DVD authoring house. This will save you time and money. Please give me a call.
Matt Cook
Aberdeen Captioning
800-688-6621
949-858-4463 x11