Mat @ lacie
Forum Replies Created
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Hello Steve,
Here are some info that will help you:
– LaCie Big Disk Extreme 500GB supports everything from DV to 10bit SD uncompressed (including HDV and DVCPro HD)
– LaCie Bigger Disk Extreme (1TB, 1.6TB or 2TB) supports everything from DV to 10bit SD uncompressed (including HDV and DVCPro HD)
– LaCie Biggest F800 (4 drives RAID tower with hardware raid controller for Raid 0, 0+1, 5 and 5+hot spare – 1TB, 1.6TB or 2TB) supports everything from DV to 8bit SD uncompressed (including HDV and DVCPro HD)For HD uncompressed, SATA is a reliable solution. We started to ship our external d2 SATA last month. There are other solutions in the market that are performing very well.
Hope this helps.
Mat @ LaCie
mgasquy@lacie.com -
Mel,
I hope that you are doing well. Allow me to respond to some of your comments. First, I am sorry to hear that you had a bad experience with one of our product. I hope that we took care of the problem in a timely manner. If not, please email me directly at mgasquy@lacie.com.Last year we shipped more than 1 million units of external storage devices worldwide. This explains why you hear more about our products in this forum/in your area than any other manufacturer. While our reliability rate is extremely high, you cannot avoid mechanical failure to happen once in a while. That’s why we put also a lot of resources behind our tech support because that’s when things go bad that we can make a difference for our customers.
In regards to the mechanisms that LaCie uses, I can assure you that it would make no business sense for us to use low quality components. As we sell only complete external solutions, our name is on each product and we are not taking any risk that would damage our reputation. LaCie sources only mechanisms that we qualify and that match our requirements for quality and performance. Mechanisms that we qualify come only from major manufacturers (Seagate, WD, Maxtor, Hitachi).
If one day you stop in Portland, OR, we will give you a tour of the factory 🙂
Mat
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Charlie,
I am sorry that you had a problem with one of our drive.
Could you send me an email at mgasquy@lacie.com with the details of your configuration as well as the serial number of your drive.
Thank you.
Mat @ LaCie