Mandie Clark
Forum Replies Created
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No. The only thing I have used USB for is to load new firmware to the Hyperdeck and set the recording format.
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The only way I can get any network info from the units is from the Ethernet menu. That is how I set the Static IP, Subnet Mask and Gateway as well.
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A switch. I have 8 units that are doing this (all set to different static IP addresses), and I have talked to tech support who doesn’t seem to be having the same problem with their unit. So I am shipping one back to Blackmagic for evaluation/repair. I have made sure that the static IP set on the unit and my PC have the same domain. I am not successful with pinging the Hyperdeck or telnet (with HyperTerminal) on port 9993 or 23.
Hyperdeck Studio Firmware 3.8
Windows Pro 7 SP1 64-bit
Intel i5 2.40 GHz, 8 Gb RAM, 500 Gb Hard Drive -
After testing with 1080i/29.97 and 720p/59.94 media files (both with and without audio), we found that the SDI signal drops to black momentarily both during playback and while stopped/paused for all of our test files. The problem still appears to be intermittent, however it occurs more frequently after a cold start of the PC.