[Latch Everest]

Hey Tim,
Have things improved since your last post? I’m having an almost identical problem. I’ve spoken with AJA and they’re sending a new Kona 3 (should get it today). I’ve also got the 4210 and I’ll be working on diagnosing the drives as soon as my serial/usb cable comes in (should be today).

“Meanwhile, it turns out I haven’t been dropping video frames, it’s the audio that is screwy. It drops out continuously, like there’s bits missing or something, and it’s playback that does it”

Are you literally hearing the audio drop out? For me I can see the video drop about half a second before I get the RT Extreme dropped frames error, but I haven’t experienced any audio probs. I’ve also ran the playback meter and it only displays audio as well, don’t know what that’s all about.

Last question – did you determine whether your QuickTime version played a part in it? Did you end up reverting to a ver previous to 7.3?

Thanks for the posts, and hope to hear back.

[Latch Everest]

Hey Mike, thanks so much for your response. It means a lot to hear from someone else who is experiencing this, although I don’t wish it on you. It’s almost a sense of confusion loves company at this point. Granted I’ve always edited in SD so HD is a new animal for me, but an error like this just doesn’t compute as an operator error to me either.

I’m taking all your suggestions to heart. Yesterday, I contacted the tech support for the dealer I got the turnkey system from and asked him to ask everyone in tech support there for any possible solutions. Like everyone else they were completely confused and the only solution they came up with was what you said above about removing 2gb of memory because of possible corruption. I haven’t tried this, nor your suggestion about removing the AJA card since I’m currently in the middle of a project and don’t want to jeapordize anything any further, but tommorrow or Friday I will definitely be doing some testing. In addition I’m currently trying to contact AJA but can’t get through on the phone so I sent an email. Hopefully they’ll call me soon.

I edit for a half-hour show (23:30 without commercials) so my timelines aren’t that intense: aside from color correction– lower thirds, pop-ups, billboards, opening and closing graphics is really all I’m working with. The total size of my project file is under 5mb. And I’m only working with 6 tracks of audio.

To top it off, in addition to render crashes, sometimes just clicking on an unrendered clip in the FCP timeline causes it to crash with no warning or explanation (aside from the error log which appears after the screen is blank). Does that sound familiar to you?

Thanks again.

[Latch Everest]

Anyone….anyone? If this problem is totally foreign to members here, does anyone have a suggestion where the answer could be found?

[Latch Everest]

I should also point out that this only happens when rendering. It never happens during capture or playback, unless it’s playing over an unrendered clip (which is rare). Only other thing I can think of at the moment is I have my scratch disk set to my ext raid drive which holds all the media. All files (audio, motion, HD video, and graphics) all reside under one umbrella folder on that drive.

The only thing I can think of I haven’t tried is the above description of the capture card removal, but frankly that makes me a little a nervous to do on a constant basis.

Thanks in advance to anyone with any additional incite.

[Latch Everest]

Hey, thanks so much for the quick reply. Here’s my setup:

Mac Pro 2 3GHz Dual Core Intel Xeon
-1GB (2x512MB)
– 250GB 7200-rpm Serial ATA 3GB/s
-ATI Radeon x1900 XT 512MB (2xdual link DVI)
2 2GB DDR2 5300 667 mhz FB DIMM (2x1GB)
OSX 10.4.11
FCP 6.0.2
AJA Kona LHe SD/HD – breakout
Ciprico 5TB Dual Ch 4Gb FC 10
ATTO Dual Ch 4-Gigabit PCIe

Let me know if I left anything out, I’m a little brain dead at the moment.

[Latch Everest]

Are you guys still experiencing these problems? I’ve been editing in SD for over a year with the same system and have had absolutely no problems. Until two weeks ago when I started to piece together a half-hour HD show for broadcast.

And now I’m having to render whole projects 2-5 minutes at a time or FC crashes with no warning.

I’ve tried everything and called every tech support that has anything remotely to do with my system setup (Apple, Ciprico, Kona, etc.). I get the run-around from everyone. Lots of finger pointing, and apparantly I’m the only person on the planet experiencing this.

Anyway, if anyone has experienced any new tricks for solving this problem *please* post them.

[Latch Everest]

I talked to Apple FCP Studio tech support and there’s no work-around for this. I think that’s pretty shoddy, but you just have to take the footage through Motion’s codec however it wants it. Of course the argument could be made that it needs to be broadcast safe before bringing it in anyway, but I still don’t like the lack of options. Anywho, thought I’d post this in case anyone else runs into this prob.

[Latch Everest]

Hey Glenn, thanks for your response.
And yep, that’s exactly it, Motion is clipping it. But why?? And how do I prevent it from happening? I don’t like the idea of Motion making alterations to my source footage without asking.

Is there a way to control how Motion handles the source footage, aside from preferences?

-latch