[Kevan D. holdsworth]

I wanted to post a follow-up to this issue that may help others in the future.

As outlined in my original post, we were getting Restored (from LTO tape) P2 media that was not recognizable by FCP7 LnT, nor were the media/files/folders in their original state.

After a lengthy conversation with Symantec Tech Support, we’d determined that it was basically a permissions error. They were able to talk me through some Terminal commands that got us about halfway there, then I sat with my IT guy today and we were able to successfully get all content back to it’s original state.

I will note that we are upgrading our BackupExec software and hopeful that this resolves the underlying issue moving forward. My IT guy also mentioned that there was a ‘flag’ to either archive as ‘locked’ or ‘unlocked’. It’s quite possible that this flag was the culprit to begin with and we will test that next week.

There were two Terminal commands that were required to fix the issue:

1) We had to ‘unlock’ all folders/files in the P2 heirarchy using “chflags -R nouchg {folder name]”

2) We then changed global permissions using “chmod -R 777 [folder name]”

I am currently running LnT on the files that as of yesterday were still useless to us.

A caveat…if you are not familiar with using Terminal commands, please consult your IT professional if you ever need to run these processes, as improper use of Terminal commands can muck up your rig.

K

[Kevan D. holdsworth]

Thanks for the suggestion Rick.

This looks viable moving forward, but we’re hoping someone has experienced the issue and might offer suggestions for fixing the media already stripped of MetaData.

I’ve had one suggestion to see if a PC would recognize the clips, (prior to restoring back to a mac) so we’ll give that a go as a first step.

Obviously, we need to upgrade our LTO tape archiving setup.

The upside is that we still have our ‘live cut’ capture files for most of these events. This issue seems to be very specific to the AVC-Intra 100 codec (while it’s still in the P2/MXF structure).

K

[Kevan D. holdsworth]

Update to this thread…not a bump.

The post house is working on an Avid DS Nitris, with Windows XP….(not Avid HDNitris)

K