[Justin Keen]

Mark,

Here’s what I did –
1. Log on as administrator
2. Ensure you quit all apps
3. create a folder on desktop called Removed Fonts
4. Move all fonts from your HD::Library::Fonts folder to the Removed Fonts folder
5. You should also check fonts installed in the user account – User::Library::Fonts
6. Move these into your Removed Fonts folder or id you need to keep separate use fonts create a separate folder for these – eg Removed User Fonts
7. Launch fcp and select Boris > Title 3D in the viewer
8. In Controls tab in the viewer, click on “Title 3D – Click for Options” button
9. The Title 3D should launch – if not you have a more fundamental problem and should re-read this thread for clues.
10. Close the text / style window you just opened.
11. Drag a small group of fonts from the Removed Fonts folder back into HD::Library::Fonts folder (you can sort however you want – I suggest dragging in a simple group of ten fonts at a time
12. In Controls tab in the viewer, click on “Title 3D – Click for Options” button
13. If Title 3D launches go back to 10 and repeat until Title 3D and fcp crash out or until finished
14. Drag the last 10 fonts back to Removed Fonts folder and then proceed thru steps 9 to 13 moving just 1 font at a time…
15. done…

Doing the above and finding and removing the bad fonts took about an hour – removed 25 fonts out of 500.

Note:

a. You do not need to quit fcp each time you move fonts back into the directory, just close the Title 3D window.
b. Fonts can be installed in other directories from the ones I mentioned, but these are the key ones and the HD:System::Library::Fonts should only contain the essential system fonts and no user installed fonts – but you might need to check here as well in case something bad was done earlier…

Hope that helps

Justin

[Justin Keen]

Walter wins the prize for this one! The culprit turned out to be 25 fonts that Title 3D just don’t like – Although, as Walter suggested, these were not recently installed fonts at all – they had been around for some time, but I guess the recent Leopard upgrade may have made Title 3D more vulnerable to bad fonts.

As for the BorisFx support team, I have to agree with David that their support was nothing but exceptional, especially considering this was an issue with a bundle and not at all related to any recent purchase made from them. From the getgo, thr operator who answered the call and cheerfully passed me on to support – who stayed with me and exhaustively tested everything step by step leaving no stone unturned until the bug was revealed.

Thanks BorisFx Support! (Kind of makes me want to blow the cobwebs off my old trusty Media 100)

By contrast, Apple support gave the usual list of preferences to trash then sent me instructions for a complete FCP S2 re-install.

However – that is not a grumble, and a big shout out to all who responded!

Justin

[Justin Keen]

Hi,

The disappearance of the 4 Boris Calligraphy bundle apps was because I had accidentally dropped them in the incorrect directory – but now having done everything step by step again, including deleting the Calligraphy receipts, the apps appear again, but Title 3D still crashes the system.

NOTE: I am not reopening existing Title 3D clips – though this also results in the crash – I’m trying to create virgin clips here.

Does anyone know how to read a crash report? There is a lot info in there that must give a clue as to what is going on…

Justin Keen

[Justin Keen]

Thanks to those who have offered suggestions.

> Walter, I removed all but the original installed set of basic and sustem fonts and that didn’t truck – and I have trashed all the prefs, and of course, have done a complete fcp re-install, all to no avail.

Yesterday I received this post on another forum from Nathan Rausch:

I have noticed Software updates of 10.5.7 or QT 7.6.2 have been breaking the validity of the bundle files that are the Boris Plugins.

Download:
https://www.borisfx.com/download_files/CalligraphyForFCP.dmg

Put these files in:
/Library/Application Support/FinalCutPro system support/Plugins/
Overwriting the existing files.

Trash the following:
HOME > LIBRARY > PREFERENCES >
com.boris.Text Scrambler
com.boris.Title 3D
com.boris.Title Crawl
com.boris.Vector Shape

Restart and Boris should be back to life.

Have seen this several times in the last few weeks.

As this single suggestion reflected a complete flow including several other suggestions received, I followed all the steps and now the four Boris bundles no longer appear in fcp.

So the problem remains unsolved! (Well I don’t get the crashes any more, but that’s only because I can no longer see the bundled apps in fcp!)

– I guess I have to learn to live without Boris Title 3D – but now I have to convince all the other users in our corporate workflow to do the same – and use another method for slating – and hope I don’t have to work on too many archived projects…

It is curious though – did QT 7.6.2 break the Boris fcp bundle, and if so, should we expect Apple to be the one to offer the fix?

Justin

p.s. You might say it is easy to live without Boris Title 3D, and while that may be true, I work in a collaborative workflow and Title 3D has been used for ever and a day for slating and comments (we tend to use title 3 D and now motion for the production work – but title 3D is convenient because it formats easier than fcp’s titler, and all the Title 3D data is carried forward in an fcp xml export, while Livetype and Motion require additional project files)