Jose Lizarra
Forum Replies Created
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I am having the same issue. Could it be possible that the only way that specific deck receives timecode is through those xlr connectors in the back of the deck?
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Thanks to all who responded to my post. We were finally able to get ahold of AJA and they gave me the infamous DisableAltETTPolling patch. I thought that was only a problem with Panasonic decks, but it is not so.
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I do not have E-E mode on so that is definitely not the issue and I have called AJA but they haven’t called me back in 3 hours.
On another note I did get ahold of the company that created our system again and there seems to have been a misunderstanding as the guy who created my system is still there and was very helpful although we haven’t figured out the issue. If anyone has any more ideas please let me know. -
Unfortunately it’s not that easy. I’ve contacted them and they said that because the system was put together for us more than 2 months ago, they’ve since lost the guy who put it together and now are not sure about the setup he created because there’s no paperwork anywhere on our system.