[Jon Weigand]

Warren,

I have had the same problem with first XLR port. Eventually pulling REALLY REALLY hard got it out. I’m hoping not to have to disconnect my cables again, fingers crossed.

Jon Weigand

[Jon Weigand]

My company has two Huge MediaVaults based on fiber channel. One has worked flawlessly, the other has had some problems. I need some downtime to RMA the unit back to Ciprico, but we’ve been too busy in the last few months to take a week off. That said, Ciprico’s customer support has been absolutely fantastic, talking me through firmware upgrades, drive RMAs, and response within a few hours, no longer than half a day.

I’ve heard a lot of good things about CalDigit – I think I would try them out next if we were to purchase a new RAID. This looks like a good start. Shane Ross, who posts elsewhere in Creative Cow reps them and would have more info.

my $.02

JonW

[Jon Weigand]

Thanks Terence,

My problem remains playback at the native framerate. In a 24fps timeline, the footage plays unacceptably but in a 59.94 timeline, it plays fine. This is with playback dropped to “low” quality (and actually, on our system “low” doesn’t seem to give me any extra capability. it looks and plays back the same with either setting).

So my question is whether you or anyone you know can play back 24fps footage in a 24fps timeline cleanly?

Time for me to vent:
I’m fine with workarounds until Red drops their new codec and new programs, but it is a little frustrating to see Red and Apple still advertising that it’s “ready to go” on their sites, when it’s obviously a long way from being suitable for a professional workflow. Here’s Red: “New REDCODE RAW codec supports RT playback in Final Cut Pro 6.0.2 and editing of the QuickTime Reference movies generated in camera.” And here’s Apple: “You can take 4k files, shot with the camera, and plug it directly into, say, a MacBook Pro on the set, and see those files in FinalCut Pro. And actually edit them.” (this is audio from the movie here: https://www.apple.com/finalcutstudio/action/?movie=red ). And the reason I’m frustrated is that this sort of advertising has lead people (including the owners of my company) to expect it to work as advertised.

Don’t get me wrong – I think the camera is incredible. It’s just tough to fight expectation.

-Jon Weigand

[Jon Weigand]

Not sure if this is against forum etiquette, but here’s the response from AJA:

According to Engineering we do not support Red Camera clips.
They are working on a workflow solution but no ETA.
Let me know if you have more questions.
Thanks
Rudy

Rudy Van Kol
AJA Video Technical Support