[John Moore]

Hi I got a resolution to my problem. Sonnet I can tell all do have customer service and I am very grateful for that. I was able to get the Tempo Sata Pro Expresscard 34 from them after being mis sold the non Pro card. Thus I have a 64 bit environment workable Expresscard. Delighted with the outcome. Hats off to Sonnet’s Customer Service guy Neal who did a fantastic international job of co ordinating that. I am delighted with this company and the product.
John

[John Moore]

Hi there,
I have been reading Rafal Lamberts mail which recommends leaf-computers eSata Express Cards as a solution to the desperate problem of no eSata connection to my external hard drives due to upgrading to Snow Leopard.
Presently I do not have any connection via eSata. Having been recommended and buying a Sonnet card as a solution to the old card I have found that I cannot see my drives at all. I use Final Cut Pro etc… so this is an obvious problem. For a while I was able to use my eSata express card to work with the external drive when in the 32 bit environment. A couple of days ago I contacted Sonnet by mail and was recommended trying a SiliconImage3132 driver so that I could use my card to see my external disks when working in 64bit environment. This is necessary for the program I am using. However on installing that driver the response of the MacBook Pro was that now I cannot see my external disks at all. Not in 32bit or 64bit environs. Not good. Also no response from Sonnet client service about this development.
At home I am using a UltraMax Plus which I use as a fast raid on Desktop. But often I am not there and use an fast portable disk via eSata card.

I have tried contacting Leaf Computer by phone but as yet have got no reply. What do people feel about their products? Is it still functioning Rafal? Would it work in my situation?

Also a second question. Can anyone tell me the procedure for uninstalling that driver which doesn’t function?

Thanks for your time

John