[John Fishback]

Does the drive show up as a camera. That can happen if you have a DCIM or camera card of some other flavor at the root of your drive. If that’s the case, put those cards inside a folder and you’re good to go. If it’s not that I’m out of ideas. BTW, having 2 FW busses is definitely the smart way to go.

John

MacPro 8-core 2.8GHz, 16 GB RAM, OS 10.8.4, QT10.1, Kona 3, Dual Cinema 23, ATI Radeon HD 5870, 24″ TV-Logic Monitor, ATTO ExpressSAS R380 RAID Adapter, PDE enclosure with 8-drive 6TB RAID 5
FCS 3 (FCP 7.0.3, Motion 4.0.3, Comp 3.5.3, DVDSP 4.2.2, Color 1.5.3)
FCP-X 10.0.9, Motion 5.0.7, Compressor 4.0.7

Pro Tools HD 10 w SYNC IO & 192 Digital I/O, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec DSP Monitors, Prima CDQ120 ISDN

[John Fishback]

To fix it up I’d grab the best looking still of the window area, track the window with Slice X or in Motion or AE and matte in the still. That way you lose the flicker.

John

MacPro 8-core 2.8GHz, 16 GB RAM, OS 10.8.4, QT10.1, Kona 3, Dual Cinema 23, ATI Radeon HD 5870, 24″ TV-Logic Monitor, ATTO ExpressSAS R380 RAID Adapter, PDE enclosure with 8-drive 6TB RAID 5
FCS 3 (FCP 7.0.3, Motion 4.0.3, Comp 3.5.3, DVDSP 4.2.2, Color 1.5.3)
FCP-X 10.0.9, Motion 5.0.7, Compressor 4.0.7

Pro Tools HD 10 w SYNC IO & 192 Digital I/O, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec DSP Monitors, Prima CDQ120 ISDN

[John Fishback]

Do you still have the master? What’s its format?

John

MacPro 8-core 2.8GHz, 16 GB RAM, OS 10.8.4, QT10.1, Kona 3, Dual Cinema 23, ATI Radeon HD 5870, 24″ TV-Logic Monitor, ATTO ExpressSAS R380 RAID Adapter, PDE enclosure with 8-drive 6TB RAID 5
FCS 3 (FCP 7.0.3, Motion 4.0.3, Comp 3.5.3, DVDSP 4.2.2, Color 1.5.3)
FCP-X 10.0.9, Motion 5.0.7, Compressor 4.0.7

Pro Tools HD 10 w SYNC IO & 192 Digital I/O, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec DSP Monitors, Prima CDQ120 ISDN

[John Fishback]

Is it possible while in someone’s pocket they inadvertently hit a button or two causing the problem. Maybe try putting the Zoom in some type of enclosure that would prevent that from happening. Another thought is static electricity discharge. Less expensive units are often susceptible to that. You should reformat the cards before every gig. Maybe there’s a piece of software that can test the cards. AJA and Blackmagic have apps that test the bandwith of hard drives. They may work with SD and CF cards, too. I know the AJA app (AJA System Test) is free. The BM app probably is, too. Just a couple of thoughts.

John

MacPro 8-core 2.8GHz, 16 GB RAM, OS 10.8.4, QT10.1, Kona 3, Dual Cinema 23, ATI Radeon HD 5870, 24″ TV-Logic Monitor, ATTO ExpressSAS R380 RAID Adapter, PDE enclosure with 8-drive 6TB RAID 5
FCS 3 (FCP 7.0.3, Motion 4.0.3, Comp 3.5.3, DVDSP 4.2.2, Color 1.5.3)
FCP-X 10.0.9, Motion 5.0.7, Compressor 4.0.7

Pro Tools HD 10 w SYNC IO & 192 Digital I/O, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec DSP Monitors, Prima CDQ120 ISDN

[John Fishback]

Checkout iZotope RX3. It’s not cheap, but it’s one of the best noise reduction apps.

John

MacPro 8-core 2.8GHz, 16 GB RAM, OS 10.8.4, QT10.1, Kona 3, Dual Cinema 23, ATI Radeon HD 5870, 24″ TV-Logic Monitor, ATTO ExpressSAS R380 RAID Adapter, PDE enclosure with 8-drive 6TB RAID 5
FCS 3 (FCP 7.0.3, Motion 4.0.3, Comp 3.5.3, DVDSP 4.2.2, Color 1.5.3)
FCP-X 10.0.9, Motion 5.0.7, Compressor 4.0.7

Pro Tools HD 10 w SYNC IO & 192 Digital I/O, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec DSP Monitors, Prima CDQ120 ISDN

[John Fishback]

Google DaVinci Resolve and watch some of the available tutorials. They’ll demonstrate the power of these kinds of apps. There’s a Lite version you can download for free. It probably has 95% of the functionality of the paid app.

John

MacPro 8-core 2.8GHz, 16 GB RAM, OS 10.8.4, QT10.1, Kona 3, Dual Cinema 23, ATI Radeon HD 5870, 24″ TV-Logic Monitor, ATTO ExpressSAS R380 RAID Adapter, PDE enclosure with 8-drive 6TB RAID 5
FCS 3 (FCP 7.0.3, Motion 4.0.3, Comp 3.5.3, DVDSP 4.2.2, Color 1.5.3)
FCP-X 10.0.9, Motion 5.0.7, Compressor 4.0.7

Pro Tools HD 10 w SYNC IO & 192 Digital I/O, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec DSP Monitors, Prima CDQ120 ISDN

[John Fishback]

Okay, here goes.

1. No software config for the GEN10 that I know of. All settings are with the DIP switches. That’s explained in the manual. Also, AJA tech support is legendary so you can always check with them.

2. The GEN 10 sends word clock to your timecode generator (to sync it up) which is then sent to all the cams, usually using a DA. Some folks will daisy chain timecode from cam to cam, but direct runs are better.

3. See #2. Something has to generate timecode.

4. A couple of names of companies that make tc gens are Denecke and Ambient, but I don’t use these so, perhaps, one of the location sound guys can chime in here.

5. Using Pro Tools as an example, it has to have a device called a Sync HD which receives word clock or ref and then syncs Pro Tools to it. This is a bit involved and expensive.

6. Yes, the ref input of the visual mixer (switcher) gets the ref from the GEN10. The second connector is a loop through of ref. You could send that to another device, but, as the GEN10 has multiple ref outputs, it’s better to run those directly to each of your devices.

7. See 6.

You should look in your area for a consultant who can help you with these issues. That person might be at a pro audio/video retailer or be a freelance sound or video guy.

There’s one last thing I’ll mention. Sound Devices makes the PIX240i. It records just like the KiPro, but also generates sync and timecode. It also has a built-in monitor. I’d call Sound Devices and ask for a detailed explanation to make sure it would do all the above while also recording. If it does, you don’t need the GEN10, but would need a DA to deliver the ref to all devices.

John

MacPro 8-core 2.8GHz, 16 GB RAM, OS 10.8.4, QT10.1, Kona 3, Dual Cinema 23, ATI Radeon HD 5870, 24″ TV-Logic Monitor, ATTO ExpressSAS R380 RAID Adapter, PDE enclosure with 8-drive 6TB RAID 5
FCS 3 (FCP 7.0.3, Motion 4.0.3, Comp 3.5.3, DVDSP 4.2.2, Color 1.5.3)
FCP-X 10.0.9, Motion 5.0.7, Compressor 4.0.7

Pro Tools HD 10 w SYNC IO & 192 Digital I/O, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec DSP Monitors, Prima CDQ120 ISDN

[John Fishback]

I forgot to mention you’d also need to send video ref to the visual mixer. AES-11 would only go to an external timecode generator or a digital audio recorder or workstation. That’s how every device is synced. It all starts with the GEN10 as it generates all the sync signal needed.

John

MacPro 8-core 2.8GHz, 16 GB RAM, OS 10.8.4, QT10.1, Kona 3, Dual Cinema 23, ATI Radeon HD 5870, 24″ TV-Logic Monitor, ATTO ExpressSAS R380 RAID Adapter, PDE enclosure with 8-drive 6TB RAID 5
FCS 3 (FCP 7.0.3, Motion 4.0.3, Comp 3.5.3, DVDSP 4.2.2, Color 1.5.3)
FCP-X 10.0.9, Motion 5.0.7, Compressor 4.0.7

Pro Tools HD 10 w SYNC IO & 192 Digital I/O, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec DSP Monitors, Prima CDQ120 ISDN

[John Fishback]

Are you editing with the h.264 footage? FCP doesn’t like h.264. It’s best to transcode it to a flavor of ProRes and edit with that.

John

MacPro 8-core 2.8GHz, 16 GB RAM, OS 10.8.4, QT10.1, Kona 3, Dual Cinema 23, ATI Radeon HD 5870, 24″ TV-Logic Monitor, ATTO ExpressSAS R380 RAID Adapter, PDE enclosure with 8-drive 6TB RAID 5
FCS 3 (FCP 7.0.3, Motion 4.0.3, Comp 3.5.3, DVDSP 4.2.2, Color 1.5.3)
FCP-X 10.0.9, Motion 5.0.7, Compressor 4.0.7

Pro Tools HD 10 w SYNC IO & 192 Digital I/O, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec DSP Monitors, Prima CDQ120 ISDN

[John Fishback]

Craig, here are answers to your question.

1. Yes. The ref signal times/syncs the cams together. Simply put, with ref each cam starts recording each frame at exactly the same time. However, you still need to feed timecode to each camera. With only 2 cameras you can use one cam as the master and feed its timecode out to the slave’s timecode in. But, you always have to start the master cam before the slave.

On larger shoots it’s more common to have a timecode generator referenced to master clock (see #5) which sends timecode to every device.

2. Probably, but not being a location sound mixer, wait for someone else to better answer that. The Mackie might give you more monitoring flexibility.

3. Yes.

4. You’d be fine if timecode is set up as above.

5. AES-11 is word clock or master clock output. This would be fed to digital audio devices and the timecode generator so they’re all in sync with the video reference generated by the GEN10. All the sync comes from the GEN10 – audio and video.

John

MacPro 8-core 2.8GHz, 16 GB RAM, OS 10.8.4, QT10.1, Kona 3, Dual Cinema 23, ATI Radeon HD 5870, 24″ TV-Logic Monitor, ATTO ExpressSAS R380 RAID Adapter, PDE enclosure with 8-drive 6TB RAID 5
FCS 3 (FCP 7.0.3, Motion 4.0.3, Comp 3.5.3, DVDSP 4.2.2, Color 1.5.3)
FCP-X 10.0.9, Motion 5.0.7, Compressor 4.0.7

Pro Tools HD 10 w SYNC IO & 192 Digital I/O, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec DSP Monitors, Prima CDQ120 ISDN