[Joe Bandy]

Problem solved. We found out that we were only experiencing this problem on Matrox Sequences but it is easy to fix. You have to select the sequence you are working on the go to:
Sequence> Sequence settings> Playback settings> then we changed the video Luma level from Post Production to Broadcast.
Then the Tiffs we made from the timeline matched the video when exported from Photoshop as PSDs looked great.
Thank Matrox for the solution and everyone else for the help!

[Joe Bandy]

Mark,

I tried following you directions but had a little trouble could you give a bit more information. I am using Premiere and Photoshop CS4, is that what you are using as well?
When I exported my frame from Premiere I went to File> export
The media encoder opens. There are a couple of options for Tiff export:
Full HD Tiff 720P
Full HD Tiff
HD (1.3) Tiff 720p
HD (1.3) Tiff
HD (1.5) Tiff
NTSC Widescreen
NTSC Tiff
Pal Tiff Widescreen
Pal Tiff
My source Footage is 720p 59.94 so I chose the Full HD Tiff 720p option.

I did not see a selection to export the frame as millions of colors. I did see a dialogue box to render at maxium depth but I left this unchecked since it was not in your instructions.

I brought my Tiff into Photoshop CS4 64bit essentials. Are you using Essential, video or something else? I did find that we are using the SNTSC IEC 61966-2.1 color space. There were a couple of other options in that same dialogue. Under Color Management Policies I have the RGB setting to preserve embedded profiles. I don’t know if this matters.

I opened the Tiff and removed the rest of the layer I did not want leaving just the man sitting. Saved as a PSD and brought it back into premiere and the colors did not match.

What Do I try next?
After just exporting a Tiff from Premiere with the same settings I noticed that it did not match the color of the video before I even brought it into Photoshop.

[Joe Bandy]

I have had similar problems opeining CS3 projects in CS4 where my audio was missing entirely. Sometimes I can open the project and need to render some video files and premiere will render some of the files then lock up and stop responding.

Any updates on the problem? Have you found a solution?

I’m using Vista 64

[Joe Bandy]

I’m having this same problem. I have a Blu-ray disc with one timeline that includes 4 assets total. In-between the assets the Blu-ray will play black for anywhere between 10sec-2min. Putting assets on different timelines does solve this problem but is also unsatisfactory because you can’t use the previous buttons to go backward. Not only that but I found that when burning a blu-ray in CS4 Encore does not put the invisible chapter markers at the end of timelines so you can’t skip forward from the last chapter of one timeline to the next. Instead you have to play it through. I have tried making a chapter playlist but that does not work with Blu-ray as I have read in a couple other posts. The menu remote button does not work with blu-rays in CS4 either. Navigation is very limited and I cannot have these long pauses of nothing in my program. I have, as you said, considered making one long H.264 of the entire program that includes all the assets but if I have to make 1 small change down the road I’m encoding a whole new H.264.

What’s strange is I authored this exact same disc in CS3 with the same assets and did not experience the gaps of black when playing back the discs. I can even burn my old image made in CS3 using CS4 and don’t have the long pauses of black. I’m considering re-installing Encore CS3 on another machine just for authoring Blu-ray discs.

Have you come up with any other solutions?

[Joe Bandy]

Thanks, I’ll see if there is a trial version that I can try out.

I’m having another problem as well if you can help. I have 4 assets on one timeline in CS4. Encore is putting Black in between the assets where there is no black on the actual Encore timeline.
If I skip forward it will start playing the next asset but until I do so, the Blu-ray will play black.

Can you help or know of anywhere anyone else who could help?

Thank you!!!

[Joe Bandy]

Ok putting my assets on different timelines, but now I have the problem where I cannot skip backward to a previous timeline which is another issue I’m trying to address. Is anyone out there having this problem?

[Joe Bandy]

I tried the test using and used a h.254 instead of a AVI file and the Ch stop at 33 sec was not there. Does this mean I have to recreate my assets?

[Joe Bandy]

Do I need to select end actions for the last chapter stops in a timeline to go to the next timeline instead? I have already selected the end action of all timelines to go to the appropriate next timeline.

[Joe Bandy]

Also does Encore label the timelines as Titles in the order you create them? My first play timeline says it’s title 4 instead of title 1. Is there anyway to renumber them or do I have to reauthor the whole thing? I can’t seem to find any information on this in the manual or online help?

[Joe Bandy]

How do you make an invisible chapter marker? It sounds like that would enable people to still move skip forward but even with it you most likely will not be able to go back to a previous timeline.

Am I correct? That’s a bummer.
I don’t know if I have time to run this test today I might have to just get this project out on separate timelines and work on that later.
Is there any reason we would use and AVI instead of H.264 for Blu-ray?
We don’t have any BD-RW discs either. We only have BD-Rs does that matter for this test.

I see encore puts invisible chapters at the end of every timeline but when I made a disc and tried to skip from one timeline to the beginning of the next it would not let me do it unless I put a visible chapter marker at the end as an end action. Is there any way to add invisible chapter points.