Forum Replies Created

  • Jessica Poutous

    October 18, 2012 at 2:44 am in reply to: Can’t see anything in viewer window. Just black!

    Oh my gosh!! That worked!!! I don’t know why I didn’t think of that before!

    Thank you so much! You are a lifesaver! 🙂

    ~Jessica

  • Jessica Poutous

    October 12, 2012 at 2:49 am in reply to: Can’t see anything in viewer window. Just black!

    Thank you for the quick response. I was really hoping you had a magic cure!

    I talked to Adobe today for over an hour and they confirmed that my RAM, graphics card, etc., are more than adequate. They only issue they could think of is that I’m running Windows Vista. I’m going to try upgrading to Windows 7 and see if that helps. I’ll be sure to let you know either way.

    Thanks again!

  • Jessica Poutous

    October 11, 2012 at 4:27 am in reply to: Can’t see anything in viewer window. Just black!

    Hey there,

    I know it’s been a few months, but I’m having the exact same problem. Did you ever figure out a solution?

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