[Jeff Nelson]

Thanks, Rafael. Yes, I was trying to use a pre-set, web download QT 7, and it gives the Quicktime Error 50 when it dies.

I got Diskwarrior (hadn’t read your recommendation yet), and have run. Doesn’t seem to have impacted the problem. Another problem I’ve been having intermittently in this show I’ve been editing is that when I hit to Render All, it doesn’t always render the dark green areas. It’s hit and miss, when I go make some other edits, then suddenly it does start working again. So very strange…

FCP, Mac Pro, 5 gigs ram, 30″ monitor, Decklink HD

[Jeff Nelson]

Thanks, Rafael. Have been swamped, am looking at this now. I have been able to use MPEG Streamclip to make h.264 versions for the moment. Not sure what “spre-set” means in your post. Yes, I was using multi-pass encoding, I think, in compressor, best quality. I have 5 gigs of memory.

Thanks for the tips on maintaining my system, am going to try your suggestions. First, which one would you recommend — Disk-warrior or Tech-tools?

I will check out Ken Stone’s website as well, thanks for the suggestion.

Not sure what keeping “journaled” only my system drive means, or how/where I would go to check this. There’s a lot I have to learn about my mac here…! Thanks for your time.

Win 2000, DV Storm, Premiere 6, 1 gig mem, 350 gigs hard drive, dual p3 933s.

[Jeff Nelson]

I made an important discovery — if you have your BNC cable plugged into the Composite OUT plug, it’s going to do funky things! So I corrected, and plugged into the Composite IN plug in the Sony…and it’s an entirely different picture!

Operator error!

Win 2000, DV Storm, Premiere 6, 1 gig mem, 350 gigs hard drive, dual p3 933s.

[Jeff Nelson]

By the way, I’m relatively new to mac. I know how to repair permissions, but how/where do I run Maintenance and DiskWarrior or Techtools. This is a program I should get somewhere?

Also, I notice when I was running compressor with the activity monitor open, when I started to encode, Compressord turned red with a message it wasn’t working suddenly. It still showed it using CPUs, but said the program was not responding. ??

[Jeff Nelson]

Hey Rafael:

I was able to export a short clip into h.264, no problem. I made a 720p version of the project and then opened compressor separately to convert that, but each time I’m not getting a “3x crash service down” message when it fails. I watched as it made the 1 minute version and noticed that it seemed that compressor started over doing the job. That is, I watched as it showed which frames it was converting, and it suddenly started over, as though something had interrupted the job and it had to start again. I wonder if (and this may be a separate problem since it’s a separate error than what I’ve gotten when trying to convert right from the FCP timeline) if there is something stopping compressor mid-job, and after 3x being stopped, it fails the job. It seems like something is crashing compressor for some reason. What could do that??

[Jeff Nelson]

I rendered a copy of my show and then opened in compressor and set for h.264. It’s a 45 minute show, it took several hours, showing progress, down to where there was just something like 25 minutes of encoding left…and then it failed.

Any other ideas for how to troubleshoot this?

[Jeff Nelson]

You mean uninstall and re-install those at the same time as reinstalling Compressor? Okay, will give that a try, thanks.

[Jeff Nelson]

Thanks, Kristian, and thanks Mike. The dealer said he had to order another one, and I should have it by the end of the week. Will let you guys know. Thanks again.

[Jeff Nelson]

Hi Mike:

I have 5 gigs of ram, 2 512’s and 4 1 gig pieces, so they are in equal pairs, as required.

On the page you linked above to the blackmagic site, they say 2 gigs of ram is recommended for SD, and “at least” 4 gigs for HD, but nothing about an upper limite (i.e. “too much” ram), so I would think 5 gigs would be okay. Kristian??

Hard to understand why my box won’t simply recognize it being there, although on some level it is, since it opened the Expansion Slot Utility when I booted up after installing.

I’m kind of perplexed at the moment. I *do* have the PCIe version, by the way. Thanks.

[Jeff Nelson]

Nope, unfortunately it’s still not recognizing it, getting the same error of hardware not found. I bought this from a retailer and it was shrunkwrapped, but when I opened it up I found it had been opened previously, the seal was broken and had been taped back closed. I called the retailer at that point and he said he would exchange it, so I’m wondering if I got a defective card or something that someone else had tried. As I said, though it was shrinkwrapped, the box was a little torn inside and the printed tape over the card itself had been opened and resealed previously. So right now I’m thinking I’ll take a drive back to the retailer tomorrow and exchange it for one that wasn’t already opened and resealed…