[Jeff Mack]

Here is the link to the previous meetings. Sorry for the delay.

Jeff

https://web.me.com/yasgur/Dallas_FCPUG

[Jeff Mack]

Yes it is compatible but there are some issues. It seems that when you use the iohd with Wirecast, you get issues when using the iohd without wirecast – like with vtr exchange. I often have to delete prefrences.

Jeff

[Jeff Mack]

Don’t mean to be confrontational here Craig but I am not exagerating when I say I NEVER get a response from the tech support people. That’s why I have to call and then when I do, I get no results. I have all of my emails saved to prove that. I would be happy to worward them and check against their outgoing responses. I realize a beta is for testing. I assumed it would be better than the 3.5.8. If you read their documentation, loading the beta actually replaces the old version. You can’t operate both versions. That’s why I called Telestream, to ask them if I could run both. I was told to NOT USE THE BETA. The guy in tech support said it didn’t work. His words not mine. I had to uninstall then reinstall the 3.5.8.

I don’t know what your affiliation with Telestream is Craig, but it is obvious that you are a homer. I think you should be more objectionable to the negative comments and if you are in a position to help Telestream by following up, you should do that vs always assuming the complainant is wrong. Just my feelings and not intended to bash you or Telestream.

Jeff

[Jeff Mack]

Have you asked anyone for help? Have you attempted to describe any issues with any detail?

You have got to be kidding Craig! Getting help for Wirecast issues is like beating your head against the wall. I NEVER get answers. I also signed up for the beta and had a paid shoot I was doing. I called them and noticed some problems with the Beta version so I called them again and told them I couldn’t afford a problem on my shoot and they suggested not using it since it was so unstable. I have never seen a situation where they would try to make it better and actually made it worse. They seem to be nice people but don’t have a clue about this product. They told me they purchased this product in the hopes to add it to their own line of products. Shame they can’t get it figured out.

Jeff

[Jeff Mack]

Marie Louise,

I found the quickest way to fix this is to trash the wirecast preferences and reboot. I don’t know why it happens, it just hangs up. Now, everytime I get ready to do a broadcast, I wipe preferences. and I have been pretty good. Jeff

[Jeff Mack]

Curtis,

I got it all figured out. Here is a test page. https://www.texasmusicchannel.net/Test2/Blank.html

There is a flash playlist with all three types of files. They play great on my desktop. Then at the bottom of the page is test 2 and test three. Test two has my videos in a video gallery on my mobile me account and test three has videos in a video gallery on my go daddy sight.

All of the videos were reencoded using mpeg as the format vs. quicktime.

Now, if I could only find out how to get the quicktime formats to play on the sight, I wouldn’t have to re-encode hundreds of videos.

I can’t thank you enough for helping me yesterday.

Jeff

[Jeff Mack]

Curtis, I worked my ass off last night on this and think I have found the problem. It came down to two issues. First, the page not found errors were due to the mime types. I tried to play files without the htaccess and got th page not found. I then added the htaccess and I got the file that wouldn’t play. This was the second problem. Evidently my h264 files were encoded with a quicktime format versus the mpg format. My m4v’s are now working on my iphone. I am rendering a h.264 with an mpg format which will produce an mp4. I am pretty sure that will work when it is done and I will report back.

When I encoded hundreds of videos, I encoded them to h264’s with a quicktime format. I am trying to figure out that mime type to see if I can utilize those files. If nothing else from now on, I can produce 1 encode and utilize it twice, once in a flash playlist and one as a stand alone file.

Thanks for all of your help!

Jeff

[Jeff Mack]

No luck Curtis, Here’s the test page: https://www.texasmusicchannel.net/TMC/Site/Blank.html

I put 3 hyperlinks on the page to the three files. Click a red square. The .mov plays on the desktop but not he iPhone 3G. The other two are file not found.

Jeff

[Jeff Mack]

k, I’ll try this and report back.

Jeff

[Jeff Mack]

So should there only be those 3 lines in a text file, and then upload it to the /TMC folder – nothing in the root account?

Jeff