[Jay Gould]

I found that going into Media Cache Files and deleting ONLY the files associated by name with the clips that are in trouble solves this problem. I notice multiple attempts to create these files (likely corresponding with the repeated unsuccessful attempts to conform), often with a _1 extension on the problem files. Completely deleting these files on three clips (out of about 12, 9 of which were fine) that were troubled caused them to conform one last time, and conform properly.

Before taking this step I observed a clip audio track that suddenly cut out completely at about half; listening to it showed that it was troubled (in-and-out, sync and other problems) even before it cut out completely. The audio from my .m2ts files (created by a Sony HDR CS-550V), played in VLC Player perfectly.

The files, on a PC, are usually located at c:usersappdataroamingadobecommonMedia Cache Files. If you don’t see an appdata folder under your user name, you need to open a Windows Explorer window, press to activate the menus, choose Tools Folder options, press the View tab and choose Show hidden files, folders and drives.

I don’t use the program on a Mac but believe that the same files are stored there.

Jay from the Bronx

[Jay Gould]

I think this user has it backwards. You would create the video streams in Premiere, then ideally use Adobe Dynamic Link to create an Encore project. It’s in Encore that you’ll author and then create a Blu-Ray disc. Premiere doesn’t have disc creation capability. In Encore it’s a simple change in a drop-down box – instead of choosing Blu-Ray Disc, choose Blu-Ray Image. Make sure you select a name and location under Destination or nothing will happen. I hope this is helpful…

Jay Gould