[Jasmine Raphael]

Hi Michael (and anyone else reading this):

I was able to take the 27GB mov file, convert to MP4 with handbrake conversion software then rename the mp4 to m4v, set chapter markers with drax and it worked on the android tablet. With that mov version I did not do a video/audio mixdown and I think I have ama files (still trying to figure out what those are) and I think that’s why the QT reference file didn’t work when converted to mp4 or m4v. So, I’m going to try again from avid but this time I’m going to do a mixdown, then QT ref, then convert to MP4, then rename M4V, then add chapter markers and see if it works. I’ll let you know how it goes.

[Jasmine Raphael]

So here’s the thing:

I exported the project as a mov file sucessfully. the movie file plays great in QT player. The file is 27GB.

OK now, so I try to convert that to a m4v file and what happens is the audio is fine but in the beginning of the project it just deletes some of the video. It shows the png files that are laid on the tracks just fine, but the video is not there.

So what do i do with that?

[Jasmine Raphael]

Im not sure. How do I check it to find out?

[Jasmine Raphael]

OK when I do the following I get a pop up in Avid that says “Exception: UPDATE_MOVIE_RESOURCE_FAILED”. What does that mean and what am I doing wrong?

1) Open Avid
2) Open the project I’m working on
3) Go to File > Export
4) A box opens and says “Export As…” and I choose “Quicktime Reference File” and open Export Settings – QuickTime Reference which says:
Export As: Quick Reference (use marks and use enabled tracks are NOT checked)
Defaults: Digital Mastering
Flatten Video Tracks CHECKED
Fill Spaces with black CHECKED
Render All Video Effect CHECKED
Display Aspect Ratio NATIVE DIMENSIONS
Mixdown Audio Tracks CHECKED
Audio Format AIFF_C
Sample Rate 48 kHz
Bit Depth 16 Bit
Use Network Media References UNCHECKED
Use Avid Codecs UNCHECKED
Color Levels 601/709

[Jasmine Raphael]

I exported the QT Ref file and it’s 800KB instead of 27GB. But when i put it into conversion software it says

The following errors occurred while opening files: QTRefBambi.mov – The specified file contains no video data

What does that mean?

[Jasmine Raphael]

OK I’ve tried iskysoft, wondershare, avs, adobe encode and a couple other conversion software and none of them have worked.

There has to be a way to get a movie i created in Avid to the m4v format to be able to play it on a samsung tablet.

help! i need advice!

[Jasmine Raphael]

what is a quicktime reference file exactly? i’ll try that and see if it works.