[Jarrod]

[Jarrod]

Hi Luke,
Thank you for your response. I don’t need the card to down convert. I am trying to output to my HD Cam deck using the 1080 29Hz ouput setting but the deck does not see the output of the card because the card is out putting a SD Frame size not a 1080 frame. I discovered this by checking the out put using my HD Link. When i switch to the 1080 30Hz preset the HD link then out puts a 1080 frame but a 30Hz 1080 frame, which is fine but I can not record that signal to the HD Cam deck without sync issues. The 1080 29Hz preset works prefectly on my G5 (using a HD Pro single link) , which is how i have to output to the to the HDCam deck now. I just can’t figure out the problem with the 1080 29Hz preset on the Mac Pro. I recently converted all my systems to Blackmagic products and this is the only glitch I have encountered. Any help or suggestions with this issue would be GREATLY Appreciated.

Thanks again,
Jarrod

secondfloor.tv

[Jarrod]

Hi Johnny,
I also had the same problem. When the problem occurs reach behind the computer and hold the cables attached to the card and releave the tension of the cables if the problem goes away then try reseating the card and make sure that the cables don’t have any tension on them to pull card.

Hope it works,

secondfloor.tv

[Jarrod]

Hey Roy,
Motion’s color picker is the magnifying glass icon on the color menu. I think it’s on the top left hand side of the menu. There is probably a keyboard short cut but I don’t know it.

secondfloor.tv

[Jarrod]

Hi David, I think its a driver issue. I have tried 3 kona SD cards in 2 dual 2.0 G5’s with the exact same result. Perhaps BMD will fix this issue in future upgrades. Cards and driver will work perfectly in a G4. I use one just to output to tape until this issue is resolved. Rudy from AJA got the card and driver to work on a dual 2.7 G5 and i have heard of other reports of it working on a 2.7. This is why i feel that it’s a driver issue. do you have an older dual 2.0? I have 2 of the original Dual 2.0 and the kona SD does not work on either.

secondfloor.tv

[Jarrod]

I tried the PhotoJPEG test- yielded the same result. I did a clean install of Tiger/FCP5/BMDv5.0 along with all the latest upgrades and the problem still persists which leads me to believe that it is an issue specific to the Original Dual 2.0 G5 since the issues occur on both of my G5’s. All together I have tried 3 KonaSD in 2 Dual 2.0 G5s with the same results. I just don’t know what to do. I think with my last install I have literally TRIED EVERYTHING. Thank you so much for your time and help. I really appreciate it. Perhaps in later driver updates this issue may be resolved.

[Jarrod]

Thanks Luke, you’ve been a great help in keeping my piece of mind. I was not sure about getting any support for this card. I am very impressed by your persistance with my problem.
As for system through put, i really don’t think that’s a problem, Video continues to play in computer monitor and just freezes on NTSC monitor. At no time were there any dropped frames or studdering in the computer monitor. Only the sdi ouput of the Kona SD card would freeze, and on Edit to Tape the image would studder even on 8bit output, other than that all other functions of the entire system work well. It really seams like a card or driver issue, but lets see what apple says.
The Kona card was purchased almost 2yrs ago. AJA has already sent me an updated card but problem was still there. Have not tried the Photo jpeg test yet, let you know how it turns out.

BTW you can play QTs out to the NTSC monitor throught the Kona/BMD card by selecting it for your full screen viewing. the setting is in the prefs.

[Jarrod]

I have the original dual 2.0 G5. I have tried playing a 10bit clip out of Blackmagic Deck Control app and the problem is still there. Clips don’t play smoothly out of Quicktime using full screen mode to NTSC monitor either. They don’t freeze up but they don’t play as smoothly as they do on the G4 with working KonaSD card. If it is a firmware issue as you speculated, doesn’t the firmware get updated with the BMD driver update? Would you happen to know if there is a firmware update from AJA that is G5 specific? Thank you for your continued help.

[Jarrod]

I don’t think the raid is the issue. All Atto/FCP and OSX updates have been done. I’ve tried the Kona Card in another G5 with an Xserve Raid and still the freezing in 10bit problem persists. So it must be the Kona Card right? So I call AJA and they sent me a new card but the problem is still there. With the new Kona card video will play in 10bit for a little longer before freezing up but still unusable. Kona card works great in panther so it must be a software issue. Do you think there is a driver issue with the new 64bit OS? Kona card runs great in g4 but it is only a 32bit machine. Kona card runs great in G5 under panther, but panther is 32bit OS. It’s when I switch to Tiger on a G5 that this problem occurs, but only on G5, g4 on tiger Kona card works perfectly and that is without OS and FCP upgrades. I must be a issue with the driver, right? Thank you so much for your help Luke, I really appreciate it.

[Jarrod]

Thanks Luke for your persistance in solving my G5 issue. I really appreciate it! Ulta 320 raid is fast over 260 MB/sec (4 drive volume) So I don’t think data through put is the problem plus I’m sure FCP would warn me of dropped frames. I tried rebuilding the system HD but problem is still there. Card works perfectly in Panther so I was wondering if I should get it to work in 10.3.8 and FCP5 then try to upgrade to Tiger? This is something that i have not tried yet as I went from OSX 10.3.5/FCP 4.5 straight to Tiger and FCP 5. Hopefully it works. Thanks again.