Wick,
OMG. Thank goodness I thought to search for a M100 forum, and to find the thread about the mysterious “purple clips” was such a relief. I called Tech Support today knowing good well that I did not have an active contract but then in my act of desperation, I found YOU giving your brilliant support on CreativeCow. I am a first timer here. Anyhow, thanks once again for being the most proficient, professional technical Daddio I have ever met. I have resolved this issue today with your instructions that were so beautifully laid out step by step, it really helped. Back to my deadline. Merry Xmas.Regards- Isabell from FLA:-)