Replies – Forums – Guo Yanchao

Forum Replies Created

Guo Yanchao
December 28, 2011 at 1:19 am in reply to: File types and codecs for Resolve Lite

Hi Dan, what are the file types that you are using?

Yanchao
Guo Yanchao
December 22, 2011 at 9:22 am in reply to: Resolve for windows problem with phantom .cine files

Hi Michael, can you upload the clip to dropbox and send us the link through email?
Guo Yanchao
December 21, 2011 at 7:55 am in reply to: Resolve for windows problem with phantom .cine files

Hi Michael, Thanks for your report, we do see some error message decoding the clip after 21:14.

Just wonder are you able to play the .cine file in any other cine viewer? Is it possible to send us one clip for further investigation?
Guo Yanchao
December 19, 2011 at 2:06 pm in reply to: Resolve for windows problem with phantom .cine files

Hi michael, you can go to c:Program FilesBlackmagic Design, double click the CaptureLogs.bat, a DaVinci-Resolve-logs-YYYYMMDD_HHMMSS.zip file will be created on your desktop. Please send that file to davincihelp@blackmagic-design.com.