Same problem here!
My setup: Quad-Xeon Macpro, OSX 10.4.8, Kona 3, SRW-1 HDCam VTR…
Did you upgrade to 10.4.9? would it solve the issue? What OS are you using?
I just emailed AJA support but if you were so kind please send me the file they sent you to:
skinskk@yahoo.es
Thanks!
da Postpo-dude!
Quimera Producciones, Madrid.