The one thing I will add to this never ending conversation about why doesn’t my monitor look the same as their monitor question.
Yes i use a calibrated Flanders CM series monitor, so i have very high confidence in what I output, but if you don’t, there is only so much you can do.
But at the root of the director saying “the blacks look crushed” is simply your knowledge that you have done your adjustments, using your eyes and your scopes. If the blacks are just kissing 0 on the scopes, and mids are not all compressed down at the bottom, and you have a proper working knowledge of your output settings, then you should be able to say to whom ever is complaining. ” I promise you, the blacks are not crushed, your monitor is off”
If “every other monitor” at your disposal is showing a flat picture, and your BenQ is showing proper black levels, AND your scopes are showing proper black levels, then you may have a workflow issue.
(display lut?…improperly tagged levels?) Output bars or even the black to white gradation, and see what they look like. They are there for a reason.
Glenn