[Fred Rider]

I’ve experienced the same issue since upgrading to FCS2. Apple TS acknowledged the problem and gave me the same solution – total reinstall of OS and applications or wait for a fix. This is totally unacceptable! My business cannot afford the time or money needed to correct these types of issues! If Apple doesn’t fix it soon, then I will abandon FCS2 and never look back. It is cheaper for me to purchase a solution that Works that to screw around with one that should but doesn’t.

When I mentioned that I had recently installed Adobe CS3, I heard some bunk about how another ‘software solution’ was adversely affecting the OS and causing these type of issues. I told him that I was under the impression that Apple ran a tighter ship regarding application standards and that this was a primary reason for purchasing Apple based solutions.

I appreciated the candid open discussion, but the lack of a solution short of kicking me in the groin (reinstall) is unacceptable. Perhaps Apple is too busy with iPhones to give a damn about us?