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Bullseye! I reformatted to the one you suggested and now everything seems to be working perfectly!

I can’t thank you enough. I know you’ve helped me several times on this forum and I want you to know how much I appreciate it. I know just enough technical stuff to be dangerous….and knowing that there are nice people like yourself willing to lend a hand is definitely re-assuring.

Thanks again and have a Merry Christmas and Happy New Year!

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I’m deleting some files. I’ll also try to reformat external hard drive to the one you suggested.

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when it rains it pours!……..the download failed. the message read “Mounting failed”. Could it be because my mac hard drive is too full? I just got an error message saying the start up disk is almost out of space. How would I clean out that disk to free up some space?

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where am I sending an e-mail to? my e-mail is westfamilytreevideo@comcast.net. I don’t have any mail accounts on the MAC that is hosting Media 100. I am downloading Teamviewer on the MAC now. It does have internet connection.

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I don’t have Microsoft Office Outlook installed so I’m not able to link to your email. Do I need to download Teamviewer?

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Yes, that would be great if you could do it remotely. How do i go about that exactly?

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In the Disk Utility, the Volume Formats available are:

1. MAC OS Extended (journaled)
2. MAC OS Extended
3. MS-DOS File System
4. UNIX File System

When I first connected the external drive, it was formatted to #1. He had me reformat to #3.

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Do you know how or if I can reformat the drive as HFS+?

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Hi Floh,
Thanks for writing. I do have the correct drive chosen in the media destinations window. But when I look at the edit suite window in digitize mode, I know it’s still looking at the old disk based on the amount of disk space available and estimated time remaining.

My new drive says MS-DOS File System. The Toshiba tech support guy walked me through re-formatting to that. Below the format, it reads “Permissions Enabled: No”. Do I need to enable permissions somehow?
Thanks again.

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Hi Gary,
Thanks for writing. The system has 768 MB DDR SDRAM. The processor is a dual 1.8 Ghz Power PC G5. The new external drive is connected by USB.
I spoke with Toshiba tech support. He had me reformat the drive to an MS-DOS File System.
I deleted preferences and it didn’t help. I don’t see Disk Warrior.
How do I verify permissions or re-install Media 100?

As you can tell, I’m not the most technical editor around. Thanks.