Don Hertz
Forum Replies Created
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This was our first project on the system and he managed to finish it up last night. We are going to see how the next project goes in case it was just a corrupt clip or project that was causing the issue. We did notice later in the day that the crashes were often preceded by this error: “A low-level exception occurred in: ImporterMPEG (Importer)”. So perhaps that might at least point in a particular direction.
Thanks for you suggestions.
Don
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It works fine for us. I’m not entirely sure what you mean by “burn in”. Captions don’t burn in. They get embedded into the file and then the person viewing it has to enable captions view in whatever player they are using – if their player supports it. They won’t show up automatically like a traditional burn in.
It only works with a few formats too. I know it works with Quicktime and MXF as those are the two we use here. Not sure if it works with anything beyond those 2.
Don Hertz
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A minor point to check – make sure Use Previews is not checked when exporting.
Other than that – I agree with the others in regards to plug-ins. I’d turn off a section of plug-ins and try the export again to see if the issues go away.
I wouldn’t bother with the suggestions from your Avid friends. You shouldn’t have to do any kind of video and audio mix down before exporting.
Sincerely,
Don Hertz
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Dominic,
Are you using Adobe Media Encoder to encode your blu-ray? We found it’s quality lacking and switched to DoStudio Encoder for our encodes. The quality of the encode is MUCH better. We then bring that encoded file into Adobe Encore and author out the blu-ray and use BluStreak Tracer to double check the image, test, and burn the final master disc.
DoStudio Encoder has been acquired by Sony and is now part of their Creative Software division. I don’t know what the current price is – we paid $900 before Sony acquired them. It’s PC only, and we are a Mac environment, so I have a Mac I boot into Windows 7 (using bootcamp), run the encode, then boot back over to OS X for the authoring. It’s worth the hassle. Perhaps they have a trial version you can test out.
DoStudio also has an authoring application but our budgets were always too low to allow it. Encore worked fine – we kept our menus very simple (DVD like) and put more effort into the video quality.
This is a workflow we implemented 3 years ago and have stuck with it – because it works and fits our budget. There may be better ways to do it now-a-days.
Good luck.
Don Hertz
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Yes. I’m having the exact same problem on Premiere 7.2.1, OS 10.9.2, iMac, thunderbolt Ultrastudio Express set up.
I tried installing the latest version of the BM Desktop software but that didn’t change anything. I haven’t had much time after that to do any further troubleshooting.
Don
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If I do that, as I mix my music won’t I have to be adding keyframes and adjusting both tracks independently? Or is is possible to link the two so that when adding a keyframe to one it auto-adds to the other and volume adjustments match up too?
I like the idea of working with the stereo music file as a single track, from an editing standpoint. But at output time I have to have Stereo Left on channel 1 and Stereo Right on channel 2.
Don
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Bret is correct. We have a few Ultrastudio Express boxes running in a broadcast environment with Premiere CC and are able to choose whatever sequence preset we want. I think you need to double check your settings, We also have several IO XT boxes on other systems. They are substantially more expensive but offer one big benefit over the Ultrastudio Express in that they have two thunderbolt ports so you can loop off the back if needed. The Ultrastudio Express has a single port so it kills your chain. Maybe not a big deal if you have a new Mac Pro, but a bit of a pain on an iMac with only two ports. Also, our editors seem to like having the headphone jack with volume control on the IO XT – which isn’t a feature of the Ultrastudio Express. Outside of those 2 things – we’ve had no issues with the performance of either box.
Don Hertz
The Sportsman Channel -
Thanks for the update Chris. I thought that might be the case. It’s good to at least know Squeeze is now offering a solution. They seem to run sales all the time so maybe they’ll have a big NAB discount and it will be more affordable to pick up a copy and keep it around.
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Chris,
When Adobe first released this very useful captioning feature it supported Quicktime wrapped files only on export. Last fall they added support for MXF. I don’t know if it supports anything outside of those two containers yet. We export Quicktimes here and then take those into our Vantage transcodes which reads the embedded captions and re-inserts them into the MPEG 2 TS encode. Obviously a $20k Vantage system isn’t something everyone can just run out and buy. Last year I believe some of the third party lower cost encoders like Squeeze and Episode Pro started added caption support. I’m not sure what all they can do. Hoping to find out at NAB in a few weeks. You could give each a call to see if they’ll take either you embedded captions or a sidecar file and re-embed into an MPEG TS file.
Don Hertz
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To kill time on a recent long flight I picked up a new book – Adobe Premiere Pro Studio Techniques. It covers the CC version and is really fantastic. It assumes you know the basics of editing and digs into system configuration, settings for optimal performance, workflow, advanced editing, etc. It has an entire chapter on multi cam that lays it out pretty clearly. I highly recommend it if you don’t mind dropping a few bucks to help get up to speed more quickly.
Don Hertz