Don Berman
Forum Replies Created
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I didn’t uninstall anything. I was doing all of this with a newly purchased computer, so everything was fresh. I simply thought that installing Premiere Pro CC would give me Premiere Pro CC… evidently not. There is that other step I mentioned that must be taken, even though there is no warning.
Don
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I’m new to CC and was having the same problem. The problem was that I had only installed Premiere Pro CC and not the older version. Both must be downloaded and installed, even though they don’t tell you that.
To download the older version: open the CC access app (or whatever they call it)>click “Apps” on the top menu>click “all app” dropdown menu which is next to “Find New Apps”>select “Audio/Video”>click “Audio/Video” dropdown menu>select “Previous Versions”>find and install Premiere Pro.
This worked for me. Good luck.
Don