[Derek Williams]

OK, I seem to have solved it.

What I hadn’t noticed was that it seemed to be trying to load a lot of media – like thousands of clips. The students had loaded all of their media into the project although noting like that number of clips, most of which of course they weren;t using.

So having got into the project with the re-set scratch discs I removed unused media(project>remove unused). It went to town on this and very quickly presented me with a stable, working project and the scratch disc error had gone.

I reset the scratch discs to “same as project” and hit render – all was fine.

So I seem to have cleared the problem, but I’m not happy because I don’t know how it got there. Student error or bug?

Media Technician, City College Norwich.
Running mostly Adobe CS6 and Logic Pro 9, also with legacy Avid and Final Cut Pro 7. Mostly Macs, buying new PCs.

[Derek Williams]

A wee add on to the above.

Although I can open the XML project I imported and I can save it as a new name, I can’t simply save changes. I get the beachball of death.

This is seriously flakey

Media Technician, City College Norwich.
Running mostly Adobe CS6 and Logic Pro 9, also with legacy Avid and Final Cut Pro 7. Mostly Macs, buying new PCs.

[Derek Williams]

Thanks, but no further forward.

I do drum it into the students to copy all media across to a folder within their project folder, where everything else is saved, so there shouldn’t be any external drives to cause problems.

But of course, students being students it is possible … more than possible I suppose!

So I opened the “faulty” project, set the scratch drives to documents as instructed and then looked at the sctach disc settings:

As can be seen the vieo and audo previews have been set by Premiere from “same as project” to the documents folder. I can’t see anything else to change there.

Looking in Preferences I find

The media cache files are being saved to the system drive, nothing to do with any media card.

Setting “save media cache next to originals where possible” makes no difference.

So I can’t see anything in the project which is looking for a media card. Am I missing something?

Derek

Media Technician, City College Norwich.
Running mostly Adobe CS6 and Logic Pro 9, also with legacy Avid and Final Cut Pro 7. Mostly Macs, buying new PCs.

[Derek Williams]

Hi

First time Cow post from me

I’m also having the problem of no button menu after installing CS6 on all my machines here at City College Norwich, that’s about 30 macs of varying age and spec, but all up to scratch for CS6.

Essentially the same situation as described above. I downloaded the dmg file linked to and installed that, but to no avail, still no buttons.

Any sign of a solution yet?

Derek

Media Technician, City College Norwich.
Running mostly Adobe CS6 and Logic Pro 9, also with legacy Avid and Final Cut Pro 7. Mostly Macs, buying new PCs.